• IT Helpdesk Lead

    Sprinklr (New York, NY)
    …Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk ... and service delivery expectations + Provide AV and event support for company townhalls and executive-level meetings, including setup, monitoring, and ensuring… more
    Sprinklr (09/05/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...for various initiatives, as necessary, across the agency in support of the Service Desk … more
    City of New York (09/11/25)
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  • Associate Director, Service Desk…

    City of New York (New York, NY)
    …technical teams, while documenting and partnering with other units to resolve any issues. Service Desk 's support inhibits task completion and the overall ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align… more
    City of New York (08/02/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
    City of New York (08/08/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...accountable for the success of an assigned unit. The Service Desk Unit is part of a… more
    City of New York (08/08/25)
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  • IT Support Desk Supervisor

    Protective Industrial Products (Latham, NY)
    JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and ... based in Latham, NY* JOB RESPONSIBILITIES + Supervise the support desk team, providing direction, mentorship, and...and service coverage. + Implement and maintain support desk processes in accordance with company… more
    Protective Industrial Products (09/24/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
    City of New York (09/11/25)
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  • Analyst, Service Desk Operations…

    City of New York (New York, NY)
    …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a… more
    City of New York (08/08/25)
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  • Executive Director, Service Desk

    City of New York (New York, NY)
    …Executive Director of Service Delivery with leadership experience in application support , service desk and project management essentials. Reporting ... If you do not meet the previously mentioned civil service criteria, you will not be considered for an...services by developing and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for… more
    City of New York (09/04/25)
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  • College Aide- Help Desk Technician

    City of New York (New York, NY)
    …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails... tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer… more
    City of New York (08/02/25)
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