- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails... tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and… more
- Alfred University (Alfred, NY)
- …for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software use. Keep abreast ... progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software...related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- Lumen (Albany, NY)
- …connect the world and shape the future. **The Role** The Operations Technician III - Federal is a highly skilled network operations professional responsible ... trouble to ensure timely resolution. Technicians utilize tools like SolarWinds and Web Helpdesk to monitor and isolate Layer 2/3 issues across IP, VPN, and MPLS… more
- Mount Sinai Health System (New York, NY)
- …PM Monday - Friday Onsite The Desktop Support Specialist III is a senior level technician who provides an escalated level of service . This includes the support ... degree in Information Technology or related area and five years of experience in a helpdesk , desk side, application, or systems support role. OR 2. A four-year… more