- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- City of New York (New York, NY)
- …the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...712972 - Click on the job business title: Help Desk Technician - Click on "Apply Now"… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails... tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and… more
- Mohawk Valley Health System (Utica, NY)
- …Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions as needed in a ... of 2 years' experience in a Desktop Support or Helpdesk environment + Knowledge of computer technology and equipment,...clients at all levels. + Must possess good customer service skills and be able to provide education and… more
- Alfred University (Alfred, NY)
- …for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software use. Keep abreast ... progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software...related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... providing agency staff with the highest level of technical support, dependable service , and timely problem resolution. The Bureau of Business Information Technology… more
- Colliers Engineering & Design (Rochester, NY)
- …a tech-savvy problem solver who loves helping people! As an IT Technician , you'll troubleshoot computer, hardware, and software issues while keeping things running ... + Serve as the first point of contact for helpdesk inquiries. + Record, track, and document the help... inquiries. + Record, track, and document the help desk request problem solving process including actions taken through… more