- Cognizant (New York, NY)
- … standards, and documentation practices + Collaborate with remote support teams, service desk , and infrastructure teams to resolve escalated incidents Drive ... **Responsibilities** + Supervise field support technicians onsite , assigning tasks, monitoring performance, and providing mentorship + Deliver hands-on technical… more
- Capgemini (NY)
- …Automation and AI technologies. The ideal candidate will bring a strong understanding of Service Desk , End User Computing & End user Experience , Client facing ... **Job Title:** Technology Manager-EUC Lead **Location:** New York, NY (located near Penn...( on/near and offshore). **Key Responsibilities:** Coordinate staffing and service delivery across assigned locations Maintain appropriate levels of… more
- SMBC (New York, NY)
- …staff, instilling best practices in troubleshooting, resolution documentation and customer service . * Lead by example in communication style, professionalism ... delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a...to SMBC's ongoing digital transformation efforts. This is an onsite position, 5 days per week, in the New… more
- Sprinklr (New York, NY)
- …Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk function + ... with specialized external customers and key vendors, including managing escalations and service delivery expectations + Provide AV and event support for company… more
- BlackRock (New York, NY)
- …and development teams + Comfortable engaging with clients directly, including representing the service desk in meetings or onsite visits. + Enthusiasm ... client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with...languages preferred but not required + Proven ability to lead and mentor team members, with past experience in… more
- Eastman Kodak Company (Rochester, NY)
- …with Windows OS and related desktop technologies and with day-to-day management in a service desk environment. You will work closely with other IT and business ... onsite role in Rochester, New York. You will lead an end user computing team and will be...computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely… more
- Delaware North (Buffalo, NY)
- …and learn to lead operations teams in the Front Office, Housekeeping, Service Express, Events, and Sales. If you enjoy working with people from diverse ... team members **What will you do?** + Learn to lead and develop operations teams. + Coordinate daily responsibilities...members. **More about you** + 1 year of guest service , front desk and/or back of the… more
- H&R Block (Hicksville, NY)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... team + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- TEKsystems (Albany, NY)
- …advancement opportunities. Qualifications -Customer service /office background (retail, food service , restaurant, front desk experience is encouraged to ... Job Description -Provide customer support via phone and email communication, front desk operations open as well, data entry responsibilities as well -Consult,… more
- TD Bank (New York, NY)
- …with clients and internal and external stakeholders, to support origination efforts. + Help lead weekly meetings with the desk heads on client updates. + ... level. The VP, Global Markets Documentation is responsible for providing best-of-class service to clients of TD Securities and internal business partners by… more