- American Airlines (Dallas, TX)
- … & Service Management** + Oversee Application Support, IT Helpdesk, and Service Desk operations to ensure high availability, performance, and end-user ... application support + Hands-on experience with cybersecurity tools, IT operations platforms, and service desk ...with cybersecurity tools, IT operations platforms, and service desk management software + Demonstrated experience… more
- General Dynamics Information Technology (El Paso, TX)
- …call volume circumstances + Follow established practices and procedures in support of Service Desk operations **Required Qualifications:** + A high school ... Supervisor to support the Department of Veterans Affairs Enterprise Service Desk (VA ESDMS). As a Customer...administrative support to assist with the management of day-to-day operations + Prepare and give presentations + Aid human… more
- GovCIO (San Antonio, TX)
- …The Army North Information Technology Directorate, known as the "G-6," provides Help Desk / Service Desk , daily operations management, technical management ... will be part of a team that provides Help Desk , Network Operations , Network Engineering, and Cybersecurity...US Army North. US Army North is the Army Service Component Command (ASCC) to US Northern Command (NORTHCOM)… more
- Wells Fargo (Irving, TX)
- …+ Explore and implement Generative AI and Agentic AI solutions to enhance service desk operations , incident management, and proactive problem resolution. ... in leveraging Generative AI and Agentic AI capabilities to enhance service operations is highly desirable + Deep understanding and hands-on experience with… more
- NTT America, Inc. (Austin, TX)
- …procedures to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical ... Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their Cloud based infrastructure… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- Public Storage (Plano, TX)
- …New York Stock Exchange. **Job Description** **Public Storage** is looking for a **Senior IT Service Desk Technician** to join our team. The Sr IT Service ... Desk Technician will provide level 2 telephone and service desk technical support to field and...errors. + Answer questions regarding proper use of property operations software. + Process password and proxy access requests.… more
- TEKsystems (Dallas, TX)
- …Four (4) year college degree with information technology concentration preferred Skills Help desk , Support, Troubleshooting, Service desk , Windows 10, Active ... Windows, Servicenow, Office 365, Microsoft Top Skills Details Help desk ,Support,Troubleshooting, Service desk ,Windows 10,Active directory,Windows,Servicenow,Office 365,Microsoft… more
- Allied Universal (Richardson, TX)
- …meaningful career while protecting what matters most through innovative security technology. The Service Desk Coordinator is the first line of communications for ... for any and all matters that need remediation. The Service Desk Coordinator will work in accordance...+ A minimum of 2 years of experience in Operations Coordination, Central Station Operations or a… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be ... full-time and fully remote. **Responsibilities** The Help Desk Analyst performs daily activities that are vital to...& Technology, and other government staff to maintain daily operations . + Escalate issues to the Project Manager as… more