• Senior Service Desk Manager

    ManTech (Herndon, VA)
    …include, but are not limited to:** + Maintain high performance levels for service desk operations , processes, and implementing improvement activities ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...providing Tier 0 - 2 (and select Tier 3) operations support. Additionally in this role you will work… more
    ManTech (05/17/25)
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  • Service Desk Manager - (TS…

    NANA Regional Corporation (Alexandria, VA)
    …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help-… more
    NANA Regional Corporation (06/12/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    …include but are not limited to:** + Maintaining high performance levels for service desk operations , processes, and implementing improvement activities ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...providing Tier 0 - 2 (and select Tier 3) operations support. This role also works closely with staff… more
    ManTech (06/11/25)
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  • Help Desk Analyst

    Robert Half Technology (Richmond, VA)
    …+ 1 year of desktop administration experience Required Skills + Strong understanding of Service Desk operations and best practices + Proficient in ... new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key performance metrics:… more
    Robert Half Technology (08/01/25)
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  • Desktop Support Services Help Desk Lead

    ManTech (Herndon, VA)
    desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications ... Services Help Desk Lead** oversees the help desk operations and support under the task...not limited to:** + Maintain high performance levels for service -related processes, and implementing improvement activities wherever necessary +… more
    ManTech (07/30/25)
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  • Help Desk Technician - TS/SCI

    General Dynamics Information Technology (Chantilly, VA)
    …TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD),Help Desk Support,Technical Support… more
    General Dynamics Information Technology (08/08/25)
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  • Service Integration and Management (SIAM)…

    CACI International (Chantilly, VA)
    …experience demonstrating leadership abilities + Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC) providing IT SA ... Service Integration and Management (SIAM) Operations Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start:… more
    CACI International (06/03/25)
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  • Program Manager

    TekSynap (Arlington, VA)
    …assurance (QA) programs, and continuous improvement initiatives. + Provide oversight for service desk operations , ensuring 24x7x365 coverage for critical ... requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average speed to answer (ASA), ticket… more
    TekSynap (07/16/25)
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  • Desktop Services Support Operations Manager

    ManTech (Herndon, VA)
    desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services Operations Manager** to join our team in **Washington, DC.** This is a hybrid… more
    ManTech (08/02/25)
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  • Service Desk Analyst

    Koniag Government Services (Vienna, VA)
    …paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
    Koniag Government Services (06/11/25)
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