- PLUS Communications (Arlington, VA)
- The Company: PLUS Communications is a full- service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating ... day. Your day in this position may include: + Oversee and optimize ad operations , ensuring seamless execution of video and display campaigns across a diverse range… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... who are committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As Information Assurance Analyst… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... to solve problems and translate policies into daily routine operations . + Excellent written and oral communication skills. +...perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more
- Cambridge International Systems Inc (Norfolk, VA)
- …defense and security. We are currently seeking a Fully Qualified Validator to support operations in Norfolk, VA. This is a full-time position requiring an active DoD ... an NQV. Technical Expertise: + Proficiency in Enterprise Mission Assurance Support Service (eMASS) and DoD Application and Database Management System (DADMS), along… more
- ManTech (Chantilly, VA)
- …to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... desktop, data center equipment and other IT assets. + Performing general operations & maintenance for COTS/GOTS hardware and software. **Minimum Qualifications:** +… more
- ManTech (Chantilly, VA)
- …to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range of service requests to include file ... desktop, data center equipment and other IT assets. + Performing general operations & maintenance for COTS/GOTS hardware and software. **Minimum Qualifications:** +… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …support** , resolving escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ; ... Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory… more
- General Dynamics Information Technology (Falls Church, VA)
- …This role serves as the central point of coordination between technical teams, service desk staff, and business stakeholders, driving effective communication and ... **Job Family:** Cyber and IT Risk Management **Skills:** Enterprise Operations ,Incident Management,Network Operations ,Problem Management,Process Improvements **Certifications:** CompTIA… more
- Leidos (Chantilly, VA)
- …diploma or equivalent. + Minimum of 5 years of relevant experience in customer service , technical support, or service operations . + Strong problem-solving ... ServiceNow, SAP). + Knowledge of technical support or help desk environments, especially in product service or... metrics. + Prior leadership experience in a customer service or operations team setting. If you're… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the highest...to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures… more
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