• Windows Client Engineer, Region Service…

    Amazon (Herndon, VA)
    …AWS work. 10012 Key job responsibilities - Provide first line of support to the IT Service Desk Team - Operations and Maintenance of RSCI infrastructure to ... customers, we are building the future one innovative product, service , and idea at a time. Are you ready...services. - Creates and updates system documentation for engineering, operations , and support teams. A day in the life… more
    Amazon (09/09/25)
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  • IT Desktop Support

    Leader Communications Inc. (Portsmouth, VA)
    …Includes but is not limited to the following: + Providing desktop support and service desk operations , including troubleshooting hardware and software issues ... + Exhibiting strong written and verbal communication, effective customer service , and problem-solving skills in high-pressure environments. + Participating in… more
    Leader Communications Inc. (09/23/25)
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  • Desktop Image Management - Azure VDI or Citrix DOD…

    Tesla Laboratories. Inc. (Vienna, VA)
    …and associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met and customer ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual… more
    Tesla Laboratories. Inc. (09/10/25)
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  • End User Services Manager

    ManTech (Herndon, VA)
    …service desk or program management. + 4+ years of leadership experience in service desk support and operations . + One of the following certifications ... are not limited to:** + Maintain high performance levels for service -related processes, and implementing improvement activities wherever necessary + Take ownership… more
    ManTech (08/08/25)
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  • Deputy Program Manager

    ManTech (Herndon, VA)
    … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications ... with the Program Manager providing support for the DHS HQ desktop services operations and strategy. The DPM collaborates with the customer, responds to information… more
    ManTech (08/09/25)
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  • IT Analyst Lead

    Trace Systems Inc (Portsmouth, VA)
    …support equipment, etc.). + Knowledge to operate software applications which support service desk operations (eg caller ticket documentation application) ... + Knowledge and proficiency to work with the following test equipment examples include Fluke Fiber Test/Certifications Kits, DTX Cable Analyzer Series, Agilent Pro Fiber Test/Certification Kits, Noyes OTDR Fiber Test/Certification Kits, Fluke CAT5e/6… more
    Trace Systems Inc (08/15/25)
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  • Assistant Front Desk Manager

    Marriott (Arlington, VA)
    …maximize room revenue and property occupancy. * Understands the impact of Front Desk operations on the overall property financial goals and objectives. ... Front Desk Manager. * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
    Marriott (09/17/25)
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  • Help Desk Analyst (Remote)

    GovCIO (Richmond, VA)
    …end user and help desk training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff + Maintain project, data center, and ... Access Management (IAM) Program with the Department of Veterans Affairs (VA). The Help Desk Analyst supports the IAM Operations and Maintenance team by providing… more
    GovCIO (09/25/25)
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  • Operations Support Desk Officer

    Amentum (Fort Belvoir, VA)
    Amentum is seeking an ** Operations Support Desk Officer** to support the US Army in Fort Belvoir, VA. **Responsibilities:** + Shall maintain day-to-day ... technical review, coordination, and oversight of counterintelligence (CI) Special Operations Concepts (CISOCs), Operations Plans (OPLANs), CI Recruitment… more
    Amentum (07/31/25)
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  • Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... capabilities. The Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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