- General Dynamics Information Technology (Arlington, VA)
- …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful ... into opportunity. And our work depends on a Help Desk Specialist joining our team to support...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- SAIC (Washington, DC)
- …award, with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support...user + Log and track support tickets in the service desk system, ensuring accurate documentation of… more
- SAIC (Washington, DC)
- …contingent upon contract award, with an anticipated decision expected by fall 2025 The Tier 3 Help Desk Support Specialist responsibilities include, but are ... excellence on programs of national importance. SAIC is seeking ** Tier 3 Help Desk Support Specialists** to...mentoring abilities Desired Qualifications: + Experience using JIRA for service desk management + CompTIA Security+ Certification… more
- General Dynamics Information Technology (Arlington, VA)
- …our JSF F-35 support team in Arlington, VA. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in...+ 5 years of directly related experience supporting help desk Tier 1, Tier 2… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position ... maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information… more
- Koniag Government Services (Washington, DC)
- …off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- The MITRE Corporation (Mclean, VA)
- …MITRE - and make a difference with us. Division Summary: The MITRE Corporate Service Desk is seeking an individual with excellent communication skills and ... and corporate data systems. Job Responsibilities: + Provide 1st tier and 2nd tier technical support to...information and knowledge infrastructure effectively. + Collaborate with other Service Desk employees on problems, process and… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more