• Help Desk Tier 2 Specialist…

    CACI International (Reston, VA)
    Help Desk Tier 2 Specialist , Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... mission objectives. CACI has an excellent opportunity for an experienced, self-directed **,** **Help Desk Tier 2 Specialist , Journeyman** . This position is… more
    CACI International (08/08/25)
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  • Tier 1 & 2 Help Desk Support…

    SAIC (Washington, DC)
    …award, with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support...user + Log and track support tickets in the service desk system, ensuring accurate documentation of… more
    SAIC (09/06/25)
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  • Help Desk Specialist

    Koniag Government Services (Washington, DC)
    …off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
    Koniag Government Services (07/03/25)
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  • Systems Analyst I - Tier 1 or 2 Help…

    NANA Regional Corporation (Chantilly, VA)
    …Lake Technology an AKIMA company is looking for an IT Technical Support Specialist . Perform basic technical support to staff and customers by testing software and ... environment on complex issues requiring consensus-building. + Outstanding customer service . + Experience troubleshooting Windows operating system + Capable of… more
    NANA Regional Corporation (09/01/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
    CACI International (07/04/25)
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  • Service Desk Specialist…

    Axxum Technologies (Rockville, MD)
    Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
    Axxum Technologies (06/16/25)
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  • IT Service Desk Specialist…

    Tesla Laboratories. Inc. (Washington, DC)
    …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
    Tesla Laboratories. Inc. (06/11/25)
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  • Help Desk Specialist , Senior

    Intelligent Waves (Fort Belvoir, VA)
    **Overview** Intelligent Waves is seeking a ** Tier 2 Help Desk Specialist ** to support a large-scale IT migration and ongoing operations for a high-profile ... across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and… more
    Intelligent Waves (09/06/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
    M. C. Dean (08/27/25)
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  • Service Desk Support - Mid

    Amentum (Washington, DC)
    As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
    Amentum (08/02/25)
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