- Katmai (Orlando, FL)
- …and recommend solutions to correct common failures. + Escalate complex problems to senior service desk support personnel. + Create and edit online training ... collected from logging systems. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Maintain Tier-II service desk . + Support customers with reported issues in a… more
- CAI (Tallahassee, FL)
- …Portuguese speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support...You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support… more
- AdventHealth (Altamonte Springs, FL)
- …. Associate in related field or equivalent work experience . 2 working in a Service Desk / technical support role . 2 troubleshooting software applications ... Whole Person Wellbeing Resources - Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about...better. **Schedule:** Full Time **The role you'll contribute:** The Service Desk Tier II Analyst Intermediate serves… more
- General Dynamics Information Technology (Doral, FL)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Remote Support - Doral, FL General Dynamics ... **Job Family:** Systems Analysis **Skills:** Active Directory (AD),Desktop Computers,Help Desk Support ,Spanish as Second Language,Troubleshooting **Certifications:** CompTIA… more
- Trax USA Corp. (Miami, FL)
- …software code to identify the correct resolution or escalate according to Service Desk procedures. + Provide technical support at the network level: WAN and ... experience. . 6 months to 1 year of experience in customer technical support /help desk . . Excellent Customer Service skills. . Passion for troubleshooting… more
- ChenMed (Miami, FL)
- …and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues ... its solution. As an entry level position within the Service Desk team, the Associate IT ...requirements for all tickets processed. + Provides Tier 1 support for mobile devices such as iPhones and Androids… more
- Lumen (Tallahassee, FL)
- … 1 ( Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. ... Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and how to),...customer incidents (break/fix, requests, and how to), and related support functions/duties. **Location and Schedule** This is a work… more
- AssistRx (Maitland, FL)
- The Service Desk Support Tech is a member of the Internal Systems IT Support Team responsible for providing in-person and remote IT support to ARx ... responsibility to serve as an escalation path for other support team members. Support includes a wide...as projectors and teleconferencing equipment Requirements + Outstanding customer service skills and commitment to end user experience. +… more
- Deloitte (Tampa, FL)
- …+ Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support , Cyber) and Manager in the IT ... team - available on-demand for critical and high operations incidents. + Support Service Level Agreement of 99.9% availability. + Brief technical status to… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal candidate possesses ... a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical … more