- Katmai (Orlando, FL)
- …and recommend solutions to correct common failures. + Escalate complex problems to senior service desk support personnel. + Create and edit online training ... collected from logging systems. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Maintain Tier-II service desk . + Support customers with reported issues in a… more
- CAI (Tallahassee, FL)
- …Portuguese speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support...You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support… more
- General Dynamics Information Technology (Doral, FL)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Remote Support - Doral, FL General Dynamics ... **Job Family:** Systems Analysis **Skills:** Active Directory (AD),Desktop Computers,Help Desk Support ,Spanish as Second Language,Troubleshooting **Certifications:** CompTIA… more
- Trax USA Corp. (Miami, FL)
- …software code to identify the correct resolution or escalate according to Service Desk procedures. + Provide technical support at the network level: WAN and ... experience. . 6 months to 1 year of experience in customer technical support /help desk . . Excellent Customer Service skills. . Passion for troubleshooting… more
- ChenMed (Miami, FL)
- …and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues ... its solution. As an entry level position within the Service Desk team, the Associate IT ...requirements for all tickets processed. + Provides Tier 1 support for mobile devices such as iPhones and Androids… more
- AssistRx (Maitland, FL)
- The Service Desk Support Tech is a member of the Internal Systems IT Support Team responsible for providing in-person and remote IT support to ARx ... responsibility to serve as an escalation path for other support team members. Support includes a wide...as projectors and teleconferencing equipment Requirements + Outstanding customer service skills and commitment to end user experience. +… more
- Deloitte (Tampa, FL)
- …+ Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support , Cyber) and Manager in the IT ... team - available on-demand for critical and high operations incidents. + Support Service Level Agreement of 99.9% availability. + Brief technical status to… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal candidate possesses ... a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical … more
- Publix (Lakeland, FL)
- …* High School diploma or equivalent * 1+ years of experience in a service desk environment, technology support and/or knowledge of technology hardware ... **34093BR** **Position Title:** Part Time Associate Tech Support Analyst - LAN/WAN - 3rd Shift **Department:**...Join Publix Technology as a part time Associate Technical Support Analyst on the LAN/WAN team. The position hired… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Lead** ** Service Desk Manager** to join our team in **Doral, FL** . **Responsibilities include but ... are not limited to:** + The Lead Service Desk Manager is recognized as a...& IT Strategy. Relevant industry certifications, such as HDI Support Center Director or KCS v6 Practices Certification. +… more