- Insight Global (New York, NY)
- …and Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years) - onsite support ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...Desktop techs as well as a Tier 2 Application Support Service Desk team to… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support ... team. The Help Desk Support Analyst will provide superior first-level IT customer support...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- City of New York (New York, NY)
- … support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an agile problem ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- CAI (Albany, NY)
- …for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese speaking ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will...an efficient and accurate manner. This position will provide Service Desk support to our… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties include: ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a...issues. - Analytical: Analyze data and summarize research to support ongoing improvement in operations and service .… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...escalate critical issues Analyze data and summarize research to support ongoing improvement in operations and service … more
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