- CACI International (Arlington, VA)
- …Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid -level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- COOLSOFT (Richmond, VA)
- …become REMOTE 5 days per week once training is successfully completed. * VITA Print Service Support Technician - Phone and In Person IVs required! * Role ... Troubleshooting Fast Paced Environment ServiceNow Customer Service Skills Help Desk Requirement id...Support Technician to join our IT team. This mid -level role is responsible for providing technical assistance and… more
- Huntington Ingalls Industries (Springfield, VA)
- …Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within ... reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the US military and federal agency partners.… more
- Serco (Newport News, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Military. You will join an active team to perform general manual labor to support this critical mission. In this role, you will: + Perform troubleshooting and… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures… more
- Old Dominion University (Norfolk, VA)
- …Students Operations staff. The Executive Assistant will support front desk operations including customer service addressing in-person, electronic, and phone ... Executive Assistant supports the Division of Student and Campus Life's through office operation support for a divisional customer service location as well as the… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is excited to continue our support to the F-35 Joint Strike Fighter Program...office, supporting government offices, other contractors, and higher headquarters mid to upper-level staff. You will be part of… more
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