• Tier 1 Service Desk Analyst

    GovCIO (Washington, DC)
    …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
    GovCIO (09/11/25)
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  • Service Desk Agent

    ASM Research, An Accenture Federal Services Company (Falls Church, VA)
    …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves...using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring… more
    ASM Research, An Accenture Federal Services Company (09/19/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …+ Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming… more
    M. C. Dean (08/27/25)
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  • Helpdesk Support Services Specialist…

    Chenega Corporation (Fort Belvoir, VA)
    … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
    Chenega Corporation (09/01/25)
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  • Senior IT Specialist

    TekSynap (Springfield, VA)
    …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
    TekSynap (08/21/25)
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  • Senior eDiscovery Relativity Trainer

    CACI International (Washington, DC)
    Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide...support . * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
    CACI International (09/11/25)
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  • Contractual Deal Strategy, Contracting and Risk…

    Deloitte (Arlington, VA)
    …and operational aspects of professional services contracts. Job functions include: + Deal Desk Support , Contracting, and Negotiations + Assist with deal desk ... various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and… more
    Deloitte (10/10/25)
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  • Senior Customer Support Professional…

    GovCIO (Arlington, VA)
    …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... (IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more
    GovCIO (07/23/25)
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  • Senior IT Service Quality Manager…

    NANA Regional Corporation (Alexandria, VA)
    Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor and improve the quality of IT services across all DoD OIG divisions. ... for quality improvements across IT functions such as help desk , operations, requirements gathering, and service delivery....purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Suvi, the… more
    NANA Regional Corporation (10/08/25)
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  • Senior Computer User Support…

    GovCIO (Washington, DC)
    …use of hardware and software **Qualifications** + Bachelor's with 5-8 years of IT Service Desk support experience (or commensurate experience) + Clearance ... **Overview** GovCIO is currently hiring for a Senior Computer User Support Specialist to support our USSS Network Operations and Security Center (NOSC)… more
    GovCIO (09/16/25)
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