- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- Koniag Government Services (Vienna, VA)
- **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech ** **Pay Type**… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher Service… more
- Choisys Technology (VA)
- Service Desk Technician - Tier I Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk ... issues + Create, update, and maintain detailed incident tickets in the CBP Service Desk ticket management system. + Follow standard operating procedures (SOPs)… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use automated ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier III… more
- Choisys Technology (VA)
- Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service Desk ... + Document all troubleshooting steps, resolutions, and knowledge articles to expand the Service Desk Knowledge Base. + Coordinate with Tier 3, network, server,… more
- Leidos (Norfolk, VA)
- …issues for end-users of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician , you will:** + Use ... **Description** The SMIT Service Desk Tier I Team has...**Description** The SMIT Service Desk Tier I Team has an opening for...work experience, or 1 year of experience on NMCI Service Desk . + Proactive learner who takes… more
- IHG (Fort Belvoir, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...skills would be great, but not essential. Literate and tech -savvy - you'll need a good grasp of reading,… more
- IHG (Alexandria, VA)
- …essential. + Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...would be great, but not essential. + Literate and tech -savvy - you'll need a good grasp of reading,… more