- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will...service management processes. + Supporting a 24x7 world-class service center + Provides first level support… more
- General Dynamics Information Technology (Arlington, VA)
- …Arlington, VA. At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional ... updates with quality notes, customer communication, and resolution within established service level agreements. + Provide support and communication regarding… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Maintain case ownership and… more
- TekSynap (Chantilly, VA)
- … Support Technician ** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the… more
- Leidos (Springfield, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... the creation of reports and performance metrics related to service level agreements (SLAs). + Ensure adherence...adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support to...or past work may be used to show the level of experience needed to perform at this … more
- Robert Half Technology (Richmond, VA)
- …to reflect new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key ... support for desktop systems and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues to the Supervisor per… more
- CACI International (Chesapeake, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular Percentage of ... None * * * CACI is seeking a **Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:**...specific operating systems and applications. + Defines and classifies level , priority and nature of problem, request and/or issue.… more