• Desktop and Mobile Computing Specialist…

    University at Albany (Albany, NY)
    … Apple Certification such as Apple Certified Support Professional (ACSP) or Apple Certified Mac Technician (ACMT). + JaMF 300 and above Certification. ... University desktops, mobile devices, and printers. + Work within service teams to resolve service desk...ITS-internal documentation, taking the lead on information related to Apple and Mac endpoints. + Consider, develop,… more
    University at Albany (07/24/25)
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  • Desktop Technician

    Alfred University (Alfred, NY)
    …for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software use. Keep abreast ... works in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software use. Involves regular… more
    Alfred University (07/30/25)
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  • Helpdesk Support Technician

    City of New York (New York, NY)
    …of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate issues as required ... ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support for...accurately and in ServiceNow. - Troubleshoot both PC and Mac hardware and software. - Perform other related duties… more
    City of New York (07/03/25)
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