• Field Service Representatives…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
    UIC Government Services and the Bowhead Family of Companies (05/15/25)
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  • Service Desk Technician Tier

    Red River (Chantilly, VA)
    Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
    Red River (07/31/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech…

    TekSynap (Arlington, VA)
    …+ Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier -II Work Center support to receive and ... + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility… more
    TekSynap (07/09/25)
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  • Service Desk Specialist - active…

    V2X (Springfield, VA)
    …obtain and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an ... responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based in… more
    V2X (07/07/25)
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  • Tier II Helpdesk Lead Central Area Business…

    Competitive Range Solutions, LLC (Arlington, VA)
    Tier -II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for ... Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to… more
    Competitive Range Solutions, LLC (08/07/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …ensure timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and… more
    MPR Associates (06/09/25)
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  • IT Service Desk Specialist - Top…

    Tesla Laboratories. Inc. (Vienna, VA)
    …site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
    Tesla Laboratories. Inc. (08/08/25)
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  • Tier I Service Desk Agent…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service ...Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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  • Help Desk Tier 2 Specialist,…

    CACI International (Reston, VA)
    Help Desk Tier 2 Specialist, Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... objectives. CACI has an excellent opportunity for an experienced, self-directed **,** **Help Desk Tier 2 Specialist, Journeyman** . This position is in support… more
    CACI International (08/08/25)
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