- COOLSOFT (Petersburg, VA)
- Configuration Microsoft Office Suite Peripheral Setups Remote Desk Top Tools Proble Requirement id 154507 Job title Consultant Job location in Petersburg, VA Skills ... Only * Onsite Description : Under general supervision, the Field Service Technician provides comprehensive, hands-on, on-site technical assistance to VSU technology… more
- Lumen (Richmond, VA)
- …world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk ... Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix, requests, and how… more
- Lockheed Martin (Herndon, VA)
- …\- Experience with Red Hat Enterprise Linux or similar distros \- Prior Help Desk or technical customer service experience \- Experience with systems maintenance ... \- Security\+ Certification \(or equivalent DoD 8140 certification\) prior to start date \- Current Active Top Secret required to start\. Must have the ability to obtain and maintain a TS/SCI **Desired Skills:** \- AWS Experience \- Basic scripting experience… more
- SMX (Quantico, VA)
- …Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work orders and ... in the management, maintenance, and problem resolution + Resolve Tier III messaging tickets + Configure Antivirus products and...inputs into the knowledge management system repository to the service desk for handling standard Message related… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …clearance + Current CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a ... Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle...fast-paced environment + Exceptional customer service skills with the ability to multitask + Excellent… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …new capabilities and change requests/enhancements on existing capabilities * Provide direct user support ( Tier 1/2 service desk ) * Act as liaison with client ... to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the US are contingent upon the… more
- SHINE Systems & Technologies (Reston, VA)
- …with CI polygraph + Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work in a ... fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding communication skills + In depth knowledge in at least 3 of… more
- SHI (Richmond, VA)
- …and emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work ... technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include… more
- NANA Regional Corporation (Arlington, VA)
- …the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly ... Suvi is hiring a Field Service Technician to provide training and on-site support,...our exceptional team! **Responsibilities** **Responsibilities:** + Provide training and desk -side support to assist our government client in achieving… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill...may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and on-call critical… more