- Robert Half-Robert Half Corporate (San Ramon, CA)
- …development of commercial contract documentation such as service descriptions, ERP, service level agreements , and fee schedules. Experience with legal ... Do** + Track, draft, revise and negotiate complex non-standard agreements , including services agreements , statements of work,...our people receive varies based on their years of service and is pro-rated based on the hours worked… more
- SHI (Sacramento, CA)
- …+ 2+ years of experience working with incident and request management processes, including Service Level Agreements + Demonstrated experience in creating and ... + 2+ years of experience working with incident and request management processes, including Service Level Agreements + Demonstrated experience in creating and… more
- C&W Services (West Hills, CA)
- …of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA's). + Ensure that all site-specific ... **Job Title** Manager, Service Delivery **Job Description Summary** **Job Description** **ESSENTIAL FUNCTIONS AND RESPONSIBILITIES** + Ensure the day-to-day… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …experience to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for ... Responsible for intermediate level inbound call, outbound call, email and web...customer's support needs providing timely, reliable, and courteous service . + Provides monitoring support and outreach for batch… more
- Stanford University (Stanford, CA)
- …organization's success leveraging the service delivery model. Adhere to all HR service level agreements (SLAs). Complete case documentation in a timely ... who supports daily operations of the Tier 1 HR Service Center. Key responsibilities of this entry level... Service Center. Key responsibilities of this entry level HR role include assisting employees in navigating the… more
- Stanford University (Stanford, CA)
- …driving individual and team performance. + Experience in monitoring and reporting on Service Level Agreements (SLAs). + Experience successfully mentoring ... HR Service Center Customer Service Manager Human...the general nature and scope of the job or level of responsibility. Employees may also perform other duties… more
- Cayuse Holdings (Sacramento, CA)
- …Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services...+ Communicate direction/resolution at an appropriate technical and business level for the audience using examples and analogies as… more
- SMBC (Los Angeles, CA)
- …and effectively. **Support of Relationship Managers:** Participate in the development of Service Level Agreements for functional responsibilities within the ... benefits to its employees. **JOB SUMMARY:** Manages the operational, control, and service delivery functions performed in assigned branch location in support of the… more
- Farmer Brothers (San Diego, CA)
- …customer feedback/requests to management or inter-departments. + The ability to follow outlined service level agreements for customer programs + The ability ... At Farmer Brothers, our Revive (TM) Service & Restoration team of experts specialize in...plans and any emergency services. As a **Field Equipment Service Technician** you will be responsible for providing exceptional… more
- Sharecare (Sacramento, CA)
- …volume to the WF Manager ensuring the phones are answered within the established Service Level Agreements . + **Complaint Resolution** **: Handle escalated ... **Job Summary:** Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of Customer Service … more