- Amazon (Irvine, CA)
- …Ensure that contracts are fit for purpose, cost effective, and incorporate appropriate Service Level Agreements . * Provide overall site management, ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company policies.… more
- City Wide Facility Solutions (San Diego, CA)
- …Management: Build and maintain strong relationships with independent contractors, ensuring they meet service - level agreements (SLAs) and perform work to the ... highest standards. Address any concerns or performance issues that arise in both languages. + Contractor Scheduling & Coordination: Develop and manage schedules for independent contractors, ensuring maintenance tasks are completed on time and according to… more
- Kyndryl (Sacramento, CA)
- …Moves, Adds, Changes) activities, and ensuring timely resolution of incidents in line with Service Level Agreements (SLAs). The ideal candidate will also ... serve as the primary point of contact for onsite technicians, leading by influence and ensuring smooth onboarding and training. **Key Responsibilities:** + Act as the focal point for deskside support at the site, coordinating and mentoring technicians. + Lead… more
- Edwards Lifesciences (Irvine, CA)
- …to support all Edwards business units with execution of related processes, client service level agreements , continuous improvement initiatives, and quality ... compliance objectives. + Anticipate regulatory impacts to safety testing strategies, identify risk to product strategy and timeline, and provide recommendations/solutions for risk mitigation. + Support external inspection/audit management. Interface with… more
- Amgen (Thousand Oaks, CA)
- …individual leads initiatives to optimize field reimbursement support, drive performance against service level agreements (SLAs), and upholds compliance ... standards while maintaining a patient-centric mindset. **Vendor & Field Access Program Management** + Act as the primary liaison with third-party FAS vendor partner; oversee daily operations, KPIs, and SLA adherence. + Analyze performance metrics to drive… more
- US Bank (San Francisco, CA)
- …beneficial solutions. Contract Negotiation & Relationship Building + Negotiate commercial terms, service - level agreements , and pricing structures to secure ... competitive deals for TravelBank and its customers. + Foster positive, collaborative relationships with partner executives and key decision-makers. Cross-Functional Coordination + Coordinate with TravelBank's Marketing, Product, and Customer Success teams to… more
- WelbeHealth (Elk Grove, CA)
- …and participant needs + Establish, monitor, and report on key performance indicators (KPIs) and service level agreements (SLAs) for the team and the overall ... provider network _Complex Issue Resolution and Support_ + Act as an escalation point for complex provider relationship challenges, supporting the team in resolving difficult issues and maintaining positive partnerships, as well as occasionally conduct field… more
- City National Bank (Los Angeles, CA)
- …clarification. * Ensure applications are processed in a timely manner, meeting established service level agreements (SLAs). * Assist in troubleshooting ... application-related issues and escalate complex problems to the manager. * Keep up to date with industry regulations and company policies regarding mortgage applications. * Contribute to process improvement initiatives to streamline the application intake… more
- Meta (Menlo Park, CA)
- …and Visualization Delivery: Manage the delivery of impactful dashboards and data visualizations 8. Service Level Agreements : Define and manage SLAs for all ... data sets and processes in production 9. Possess in depth data infrastructure and architecture skills, a proven track record of leading and scaling data engineering teams, operational expertise, project management leadership, and a vision for how data… more
- Meta (Fremont, CA)
- …data needs, representing key data insights in a meaningful way 4. Define and manage Service Level Agreements for all data sets in allocated areas of ... ownership 5. Determine and implement the security model based on privacy requirements, confirm safeguards are followed, address data quality issues, and evolve governance processes within allocated areas of ownership 6. Design, build, and launch collections of… more