- Deloitte (Los Angeles, CA)
- …pricing model frameworks. + Review and provide feedback on key contracting terms and Service Level Agreements (SLAs). Client Interaction and Collaboration + ... industry Subject Matter Experts to develop business-aligned metrics, such as Business Level Agreements (BLAs) and Experience Level Agreements (XLAs).… more
- Parexel (San Francisco, CA)
- …metrics to derive meaningful summaries of study health and trends. + Review Master Services Agreements , Service Level Agreements , and contracts to manage ... external data vendor selection and management, ensuring standards-compliant data transfer agreements and fit-for-purpose data models. + Advise teams and stakeholders… more
- Insight Global (El Segundo, CA)
- …payment is released - Cross-collaboration and support the creation, maintenance, and monitoring of Service Level Agreements (SLAs) and Operating Level ... Understand Conferencing services from infrastructure, software and networking components, associated service level agreement offerings and products that make up… more
- Palo Alto Networks (Santa Clara, CA)
- …phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements . You will regularly participate in technical ... critical issues + Respond to user-reported issues in adherence to established Service Level Agreements + Perform advanced troubleshooting at the application … more
- City National Bank (San Francisco, CA)
- …per established policies * Identifies issues and recommends appropriate resolution within policy service level agreements * Analyzes and determines the ... customer satisfaction goals of the bank * Productivity * Ensures all goals and service level agreements (SLAs) are met * Tracks, logs and provides daily,… more
- City National Bank (Los Angeles, CA)
- …in a timely manner (eg, pay downs, advances, etc.). * Responsible for meeting service level agreements for production, quality control, and responsiveness. * ... and credit approvals. * Prepares lease subordinations, non-disturbance, and estoppel agreements in accordance with Bank requirements and lease agreements .… more
- AON (Los Angeles, CA)
- …and articulate value of the AGCN and finalize remuneration using appropriate tools and service level agreements . + Keep abreast of market trends, ... value of the AGCN and finalize remuneration using appropriate tools and service level agreements . + Keep abreast of market trends, underwriting appetites… more
- Owens & Minor (Riverside, CA)
- …procedures (both physical and written) are followed accordingly, when applicable, documented in Quality Agreements , Service Level Agreements , and SOPs. + ... and requirements. + Work closely with other departments to deliver high level of service to customers. + Develop and direct programs to ensure the efficient… more
- City National Bank (Los Angeles, CA)
- …per established policies * Identifies issues and recommends appropriate resolution within policy service level agreements * Analyzes and determines the ... customer satisfaction goals of the bank * Productivity * Ensures all goals and service level agreements (SLAs) are met * Tracks, logs and provides daily,… more
- Palo Alto Networks (Santa Clara, CA)
- …phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements . **Your Impact** + Respond to user-reported ... issues in adherence to established Service Level Agreements + Triage customer reported issues and respond to them via ticketing system, phone or remote… more