- Cushman & Wakefield (Irvine, CA)
- …support of client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on ... Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility… more
- HD Supply (Santee, CA)
- …process. Ensures timely follow-up of open disputes is completed in accordance with service level agreements . + Resolves internal and external customer ... Ensures timely follow-up of open disputes is completed in accordance with service level agreements . + Resolves internal and external customer non-payment… more
- ABM Industries (Santa Clara, CA)
- …operations to support client's objectives, key performance indicators (KPIs), and service level agreements (SLAs). **Compensation:** $71,000.00 annual ... to schedule services and track performance, ensuring quality and compliance with service agreements . . Help maintain accurate records of maintenance and… more
- Turner & Townsend (San Francisco, CA)
- …Townsend partner. + Coordinate timely execution of tasks with business partners to meet service level agreements (SLAs). + Manage the full contract ... communication and coordination across teams. This position requires a high level of independence, strong collaboration skills, and proficiency in both Microsoft… more
- Herbalife (Torrance, CA)
- …insightful interactive dashboards, and overseeing vendor performance related to contract service level agreements (SLAs), performance guarantees, and ... insightful interactive dashboards, and oversee vendor data management related to contract service level agreements , performance guarantees, and reporting… more
- Therma LLC (San Jose, CA)
- …IT support services. + Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs) to senior leadership. + Other duties ... reset passwords, and ensure data security. + Maintain a high level of customer service , ensuring all customers are treated efficiently and appropriately. +… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …of financial aid web site + Ensure tickets are responded to and resolved within Service Level Agreements for each customer + Support Windows operating ... ASM is looking for a Full Time Service Desk Analyst to work on the ...factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government… more
- Ensono (Los Angeles, CA)
- …policy, programs, procedures, standards as well as adherence to existing Service Level Agreements (SLA's) WhyEnsono (https://www.ensono.com/company/culture/) ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- NBC Universal (Universal City, CA)
- …process for materials needed to fulfill contractual requirements in accordance with department service level agreements , and as requested by clients for ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- Palo Alto Networks (Santa Clara, CA)
- …Indicators (SLIs) and Service Level Objectives (SLOs) to meet and exceed our Service Level Agreements (SLAs). + Lead Incident Response: Act as a key ... tools to redefine our operational practices and build powerful self- service tools to empower our engineering teams. If you...For candidates who receive an offer at the posted level , the starting base salary (for non-sales roles) or… more