- Sodexo (Los Angeles, CA)
- …reviews and ensure contract compliance. + Negotiating pricing models, performance metrics, service level agreements (SLAs), and governance structures for ... this high-impact role, you'll work at the intersection of public service and operational excellence-partnering with government clients to craft customized solutions… more
- NTT America, Inc. (Sacramento, CA)
- …of contract terms and conditions. + Experience with and understanding of account service level agreements (SLAs). **PHYSICAL REQUIREMENTS** + Remain ... achieved by leading a team of Client Success Specialists responsible for service delivery, lifecycle account management, and driving in-contract growth and renewals… more
- TP-Link North America, Inc. (Irvine, CA)
- … support teams when necessary, and ensure that all incidents are resolved according to service level agreements . One should have great knowledge of business ... customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first...and verbal communication skills in English. + Strong customer service mindset with a proactive approach to problem-solving. +… more
- Intuit (Mountain View, CA)
- …ensuring regulatory compliance + Manage vendors and system providers including compliance with service level agreements + Responsible for tracking and ... internal and external business partners while driving operational excellence throughout the service delivery model. The leader for this role must demonstrate and… more
- Robert Half Technology (Livingston, CA)
- …the ticketing system. * Manage and prioritize service desk tickets to meet service level agreements and deadlines. * Communicate effectively with users ... long-term contract position, you will play a key role in providing first- level technical support, ensuring smooth IT operations, and delivering exceptional user… more
- Ricoh Americas Corporation (Los Angeles, CA)
- …management of on-site parts/consumables inventory. **Job Duties and Responsibilities** + Ensure service level agreements (SLAs) between customer and RICOH ... field service dispatch by utilizing support resources; escalate to Level 2 support when necessary. + Communicate problem resolution status proactively to… more
- AireSpring (Los Angeles, CA)
- …hardware, software, connectivity, and access issues across the organization. + Manage service level agreements (SLAs), incident response, and escalations. ... Security which has earned its stellar reputation by taking service and support to the next level ,...taking service and support to the next level , delivering an award-winning customer experience that far exceeds… more
- Revelyst (Irvine, CA)
- …with your manager + Manage all support requests for your assigned territory within Service Level Agreements and provide overflow support for other ... join our team who will provide sales support, customer service , and manage orders for an assigned territory of...Sales Representatives and Fox Authorized Wholesale Dealers. As a level II support agent, you will also provide support… more
- SAP (Palo Alto, CA)
- …of respective product lines and to ensure the delivery according to defined Service Level Agreements . Expectations and Tasks: Define automation framework ... **Career Status: Professional** **Employment Type: Regular Full Time** **Career Level : T3-3** **Additional Locations:** Original Posting Date: 06/16/25 Job Title:… more
- Wolters Kluwer (Sacramento, CA)
- …negotiate reseller and service bureau accounts contracts, prices, terms, and service - level agreements in alignment with division policy. + **Coordinate ... exceptional value to our clients through cutting-edge technology and unparalleled customer service . **What You'll Be Doing:** As a **Field Sales Executive** , you… more