- Humana (Tallahassee, FL)
- …service providers encompassing but not limited to negotiations, licensing, adherence to service level agreements , and ensuring all support and maintenance ... partnering with other infrastructure teams such as the technical operations team ( Level 1), server, storage, security, SRE and application teams + Maintain and… more
- TD Bank (Orlando, FL)
- …in the resolution of business program issues + Supports and monitor the adherence to service level agreements with external vendors + Works in close ... process and capacity management decisions to ensure ongoing operations + Moderate level of complexity in operational / reporting / process and/or analysis function… more
- AireSpring (Miami, FL)
- …hardware, software, connectivity, and access issues across the organization. + Manage service level agreements (SLAs), incident response, and escalations. ... Security which has earned its stellar reputation by taking service and support to the next level ,...taking service and support to the next level , delivering an award-winning customer experience that far exceeds… more
- PNC (Fort Lauderdale, FL)
- …internal business partners to communicate and review business results and pipeline management. Meets service level agreements on lead and referral follow up. ... between 15 to 25 vacation days each year, depending on career level ; and years of service . To learn more about these and other programs, including benefits for… more
- American Tower (Miami, FL)
- …standards, and regional nuances. + Develop and manage key performance indicators and service level agreements for all aspects of landlord services, ... Services to lead the design, development, and deliveries of world-class landlord service experiences across the company's global real estate portfolio. The Director… more
- MyFlorida (Boca Raton, FL)
- …to Florida Department of Transportation (FDOT) / Florida's Turnpike Enterprise (FTE) approved Service Level Agreements . Coordinates with OIT Operations for ... JOB POSTING DESCRIPTION 018 / TURNPIKE INFORMATION TECH OFC OPEN COMPETITIVE SELECTED EXEMPT SERVICE This position may be located in the Orlando Fl, Boca Raton, FL,… more
- JPMorgan Chase (Tampa, FL)
- …risk + Leverage data insights to manage agent performance + Ensure management of service level agreements + Participate in regional and global projects ... and supportive team environment. Leverage your skills to drive service excellence and build strong relationships with key ...service excellence and build strong relationships with key service providers. Be a part of a team that… more
- Wolters Kluwer (Tallahassee, FL)
- …negotiate reseller and service bureau accounts contracts, prices, terms, and service - level agreements in alignment with division policy. + **Coordinate ... exceptional value to our clients through cutting-edge technology and unparalleled customer service . **What You'll Be Doing:** As a **Field Sales Executive** , you… more
- ManTech (Doral, FL)
- …desk operations, including shift scheduling, performance monitoring, and reporting. + Understanding of Service Level Agreements (SLA) and their importance in ... Responsible for the overall operation and sustainment of Enterprise Service Desk (ESD) activities within a rotating shift environment,...credit for that extra education. + Experience in IT service desk or a related field, with a proven… more
- CoreSite (Orlando, FL)
- …a CMMS system. + Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS ... Manager - Data Center Operations must possess an expert level of knowledge and will be responsible for the...vendor management inclusive of daily work as well as service contracts. Project management experience is required as the… more