- Amazon (Herndon, VA)
- …Engineer, you will employ security strategies and procedures in accordance with service level agreements , policies, standards, and operating procedures. ... * Consult closely with the other Amazon security and service teams on issues related to AWS security posture...obsession. Come join the team tasked with improving the level of security on a global scale, across new… more
- Quality Technology Services, LLC (Ashburn, VA)
- …about our services, systems, methods of delivery, implementation and support processes, and Service Level Agreements . + Work with business groups to ... worked + Pet and Legal Insurance + Q-Rest Sabbatical Program + Q-Anniversary Service Award Program + Parental Leave for primary and secondary caregivers + Military… more
- Amazon (Sterling, VA)
- …at their root and step back to understand the broader context * Maintain service level agreements through the implementation of proactive issue detection ... will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in… more
- CACI International (Sterling, VA)
- …with IT teams, business units, and stakeholders to ensure request fulfillment meets service level agreements (SLAs) and business needs. + Implement ... tools, processes, and best practices. + Manage relationships with vendors and service providers involved in request fulfillment. + Ensure compliance with relevant IT… more
- Deloitte (Mclean, VA)
- …to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage ... summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and...and sponsors + Delivery: Manage and deliver Workday managed service engagements end to end. Accountable for all client… more
- NTT America, Inc. (Richmond, VA)
- …understanding of SAP's cloud offerings, NDBS's service portfolio, commercial terms, and Service Level Agreements . + Continuous learning and investment in ... position to align with the SAP roadmap, and our portfolio of service offerings. + **Demand Generation, Pipeline, and Opportunity Management:** + Manage sales… more
- ManTech (Chantilly, VA)
- …A key aspect of this role is the regular analysis of performance metrics against Service Level Agreements (SLAs) to identify trends and guide process ... risk, maintaining the integrity of the IT environment, and driving continual service improvement. This is accomplished through the ownership and management of robust… more
- Datavant (Richmond, VA)
- …coding audits according to scope of work, for the purpose of Onboarding, Focused, Service Level Agreements or Other Types of reviews, using appropriate ... Information Management Association's code of ethics. + Must be customer- service focused and exhibit professionalism, flexibility, dependability, desire to learn,… more
- Amentum (Springfield, VA)
- …+ Maintain, develop, and monitor reports for productivity and enforcement of client service level agreements for inventory management and logistics, + ... sizes of boxes, materials, and equipment (up to 50lbs). ** Service Contract Act (SCA) Compensation & Benefits:** This is...is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health… more
- Truist (Richmond, VA)
- …to ensure all assigned tasks are completed within established timelines and service level agreements . **Qualifications** **Required Qualifications:** The ... non-monetary transactions, processing, imaging documents / mail. 2. Provide excellent customer service to all internal business partners and external clients by way… more