- CACI International (Springfield, VA)
- …service requests, ensuring timely resolution and escalation when necessary. + Ensure that service level agreements (SLAs) and operational targets are met ... of network infrastructure, and the ability to respond effectively to incidents and service requests. The NOC Shift Lead will ensure network uptime and operational… more
- Amazon (Suffolk, VA)
- …Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA). - Develop and maintain policies, ... heart of Amazon business. We are known for our speed, accuracy, and exceptional service . Our buildings deliver tens of thousands of products to hundreds of countries… more
- Microsoft Corporation (Reston, VA)
- …other engineering teams to ensure services and systems are highly stable, meet performance Service level agreements (SLA), and meet the expectations of ... which provides leadership, direction, and accountability for cloud design, service architecture, engineering infrastructure, and data platform development. We are… more
- Microsoft Corporation (Reston, VA)
- …other engineering teams to ensure services and systems are highly stable, meet performance Service level agreements (SLA), and meet the expectations of ... which provides leadership, direction, and accountability for cloud design, service architecture, engineering infrastructure, and data platform development. We're… more
- Amazon (Arlington, VA)
- …and complex business requirements and activities which deliver results * Develop tailored Service Level Agreements (SLA) which reflect government customer ... through strategic partnerships with integrators, original equipment manufacturers, and service providers serving government customers. The successful candidate will… more
- Arena Technical Resources, LLC (Langley, VA)
- …packages and maintains them in accordance with established policies, procedures and service level agreements ; evaluation and installation of ... education and years of experience. * Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire * TS/SCI Clearance required and… more
- Amazon (Manassas, VA)
- …(EPMS) - Assist in troubleshooting of facility and rack- level events within internal Service Level Agreements (SLA) - Perform rack installs and rack ... decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and… more
- Amazon (Herndon, VA)
- …(EPMS) - Assist in troubleshooting of facility and rack- level events within internal Service Level Agreements (SLA) - Perform rack installs and rack ... decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and… more
- SitusAMC (Richmond, VA)
- …and provide feedback in prospective client and internal documentation + Manage time to Service Level Agreements agreed to with client + Manage tasks ... and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent. + Knowledge of the Warehouse Financing Solutions… more
- Google (Reston, VA)
- …budgets, expense forecasting and established budget management. + Deliver on internal team service level agreements (SLAs) for uptime, efficiency and cost. ... + bonus + equity + benefits. Our salary ranges are determined by role, level , and location. Within the range, individual pay is determined by work location and… more