- Highmark Health (Richmond, VA)
- …+ Support the onboarding of groups for commercial and partner business ensuring all service level agreements are attained including turn around time, ... inquiry processing with Membership and Billing personnel.Lead or participate in higher level AR tasks and projects, typically related to: Analysis and reconciliation… more
- Coinbase (Richmond, VA)
- …leading cloud technologies. * Monitor system metrics and ensure adherence to system support Service Level Agreements (SLAs). * Collaborate with the HR ... of experience in HR technology, demonstrating successful influencing skills at the Director level . * Proven experience with global HR platforms with a focus in… more
- Amazon (Arlington, VA)
- …in improved customer experience. Define key performance indicators - develop metrics and service level agreements for core programs and processes, and ... SME for responsible asset proving support for customers by developing A to Z level of understanding for given asset. Drive resolution of critical asset issues as… more
- System One (Vienna, VA)
- …* Monitor timeline from identification/notification of BSA/AML activity to closure, ensuring service level agreements and regulatory requirements are met ... completing Suspicious Activity Reports (SARs) when appropriate * Assist junior level teammates with evaluating, preparing and completing Currency Transaction Reports… more
- Amazon (Chantilly, VA)
- …(EPMS) Assist in troubleshooting of facility and rack- level events within internal Service Level Agreements (SLA) Perform rack installs and rack ... decommissioning within internal SLA Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment Technical writing to support change management program Monitor daily work requests and manage to resolution, and execute… more
- Amazon (Arlington, VA)
- …systems, including reporting mechanisms and data analytics, to track performance metrics and meet service level agreements (SLAs). * Lead delivery of S-team ... executive- level real estate presentations, recommendations, and business cases, ensuring alignment across GREF teams and stakeholders while maintaining Amazon's fiduciary responsibilities, including cost savings mandates and GREF standards/protocols. *… more
- University of Virginia (Charlottesville, VA)
- …+ Manage deviations from patient care pathways; resolve bottlenecks, variation in service level agreements , optimize communication and prioritization with ... when needed to facilitate appropriate placement and transfers of patients based on level of care and medical necessity in accordance with policy and procedure. Lead… more
- Amazon (Arlington, VA)
- …new work scopes on a program including, generating RFPs, setting requirements and Service Level Agreements (SLAs) for vendors, managing resource ... -Self-starter with strong leadership reporting capabilities -Experience presenting to director- level leadership -Excellent written and verbal communication skills, with… more
- Bank of America (Richmond, VA)
- …to an ever changing payment processing environment, maintains accurate records, and adheres to Service Level Agreements + Analyze Rates and Fees to negotiate ... specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific… more
- William C Brown Inc (Springfield, VA)
- …packages and maintains them in accordance with established policies, procedures and service level agreements ; evaluation and installation of ... and years of experience.* Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire*TS/SCI Clearance required and eligibility… more