- Invenergy (Chicago, IL)
- …highly motivated and collaborative individual knowledgeable and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing on ... Service Request, Asset and Configuration, Knowledge and Service Level Management . We are seeking a...across the organization. + Provide oversight in design, implementation, management , and reporting on the core ITSM … more
- Teleperformance USA (IL)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- RES (Springfield, IL)
- …the value of supported systems. + Manage application lifecycles through an IT Service Management ( ITSM ) framework, ensuring structured deployment, change ... solutions to field and office operations. + Working knowledge of IT Service Management ( ITSM ) tools and practices, including tracking KPIs, identifying… more
- CompuCom (Springfield, IL)
- …in-depth expertise in ServiceNow Architecture and Integration, with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- Caterpillar, Inc. (East Peoria, IL)
- …IT Service Level Agreements with internal and external customers. + **IT Service Management ( ITSM ):** Knowledge of Information Technology (IT) service ... healthy working relationships with clients, vendors, and peers. + **Customer Service Management :** Knowledge of customer service priorities and ability to… more
- Abbott (Abbott Park, IL)
- … Service Data Model (CSDM). This role requires a deep understanding of IT Service Management ( ITSM ) processes, data governance, and the ability to drive ... (20%)** : Lead and mentor a team of CMDB managers and administrators. + ** Service Dependency Management (15%)** : Define and manage service dependencies… more
- SAIC (Scott AFB, IL)
- … experience working directly with/for a government customer. + Knowledge of an IT Service Management ( ITSM ) tool suite. **Desired Qualifications:** + MA/MS. ... **Description** SAIC is seeking a Cloud Engineer to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The… more
- CVS Health (Chicago, IL)
- …problem solving. + Cloud-based Contact Center Phone Solution Experience + Cloud-based IT Service Management ( ITSM ) ticketing system Experience + Strong ... Customer Service , Communication, Problem-Solving, Time Management , Collaboration, Adaptability, Documentation, Security Awareness and ITIL Framework Knowledge +… more
- Insight Global (Chicago, IL)
- …experience in Technology Infrastructure Management , with a strong focus on IT Service Management ( ITSM ), Transformation and Project Delivery 5+ years in ... Technology Infrastructure Engineering will lead and oversee the design, strategy, and management of end-user technology solutions for the bank. This role is… more
- CTG (Chicago, IL)
- …release management tools (eg, Jenkins, GitLab, Azure DevOps). + Expertise with IT Service Management ( ITSM ) tools like ServiceNow, Remedy, or Jira ... Service Management . + Understanding of version control systems such as Git. + Proficiency with continuous integration/continuous deployment (CI/CD) methodologies.… more