- Bank OZK (Houston, TX)
- …as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across ... Knowledge, Skills & Abilities + General knowledge of user and group management , access control, and platform configuration practices. + General knowledge of… more
- Baylor Scott & White Health (Dallas, TX)
- …Summary** Reporting to the SVP, Chief Information Officer, the Vice President of IT Service Management (VP, ITSM ) is a key leadership role responsible ... overseeing the design, implementation, execution, governance, and continuous improvement of IT Service Management ( ITSM ) capabilities across the environment.… more
- US Anesthesia Partners (Dallas, TX)
- …catalog design, and reporting dashboards is a plus. * Strong understanding of IT Service Management ( ITSM ) concepts and platforms, preferably Freshworks or ... key role in maintaining, configuring, and optimizing our enterprise service management system. Unlike a traditional ...service catalog items, and business rules to improve ITSM processes. * Supports adoption of platform AI features… more
- Teleperformance USA (TX)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Caterpillar, Inc. (Irving, TX)
- …root causes of incidents and drive permanent corrective actions. + Collaborate with IT service management ( ITSM ) teams to ensure proper CIAM monitoring, ... and deployment of customer identity capabilities including authentication, MFA, consent, and self- service account management . + Own the CIAM product backlog,… more
- Sumitomo Pharma (Austin, TX)
- …email, and computer chat. + Field incoming requests to Information Technology via Service Management ( ITSM ) tool assignment group, e-mail, instant message, ... equipment. Crestron equipment experience a plus. + Alert the Service Delivery Team and Management to emerging...ITSM tool, preferably ServiceNow, for Incident and Problem management tracking. + Experience working with Microsoft 365 and… more
- RTX Corporation (Austin, TX)
- …You Must Have:** + Minimum of 8+ years' experience with ServiceNow and IT Service Management ( ITSM ) processes and a bachelor's degree in Computer ... This role will sustain IT operations through ServiceNow and ITSM practices, manage relationships with Managed Service ...We Prefer** : + IT Operations experience, overseeing infrastructure, service management + Vendor management … more
- BlackBox (Plano, TX)
- …technical leadership, ensure best practices, and optimize ServiceNow capabilities to support IT Service Management ( ITSM ), IT Operations Management ... API) and integrations. + Implement ServiceNow modules such as ITSM , TPSM, ITBM, CSM, HRSD, and S2P. + Manage...and best practices. + Define governance models for instance management , security, and compliance. + Conduct code reviews and… more
- CompuCom (Austin, TX)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- Experian (Allen, TX)
- …+ Knowledge of secret management principles and tools. + Familiarity with IT service management ( ITSM ) frameworks and tools (eg, ServiceNow, Jira) for ... delivery, ensuring alignment with PAM standards and compliance requirements. + Implement service changes, secret management processes, and PAM controls across… more
