- Teleperformance USA (TX)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Insight Global (Irving, TX)
- …between IT and business units. The ideal candidate has a strong background in IT service management ( ITSM ), team leadership, and customer-focused service ... fast-paced environment. Other responsibilities include: Lead and manage core IT Service Management ( ITSM ) processes including Incident, Request, Change, and… more
- Sysco (Houston, TX)
- …IT technologies, cloud architecture and supporting tools **Licenses/Certifications Required:** + IT Service Management ( ITSM v3) or ITIL Certification ... description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates...Desk or similar environment + Experience with TalkDesk, ServiceNow ITSM usage and workflows + Exceptional customer support and… more
- RES (Austin, TX)
- …the value of supported systems. + Manage application lifecycles through an IT Service Management ( ITSM ) framework, ensuring structured deployment, change ... solutions to field and office operations. + Working knowledge of IT Service Management ( ITSM ) tools and practices, including tracking KPIs, identifying… more
- CompuCom (Austin, TX)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- GoTo (Austin, TX)
- …and Management (RMM), Mobile Device Management (MDM), and IT Service Management ( ITSM ) solutions. Your mission: design, deliver, and measure ... expertise and credibility in SaaS, IT infrastructure, or endpoint management (eg, RMM, MDM, ITSM ). + Track record of architecting and delivering impactful sales… more
- Texas State University (San Marcos, TX)
- …delegating tasks, and providing constructive, actionable feedback. + Proficient in using IT service management ( ITSM ) platforms, including Cherwell/ TDX ... with database administration and the development, configuration, and maintenance of IT service management systems such as Cherwell or TDX . + Knowledgeable in… more
- American Airlines (Dallas, TX)
- …frameworks, regulatory compliance, and risk management + Knowledge of IT service management ( ITSM ) and application support + Hands-on experience ... at the Credit Union is responsible for leading the organization's IT service management , application support, and enterprise information security functions. This… more
- NTT America, Inc. (Austin, TX)
- …delivery operations adhere to industry standards, regulatory requirements, and best practices in IT service management ( ITSM ). **To thrive in this role, you ... of contracted services. + Provides strategic leadership and direction to service delivery management teams. + Ensures consistency in service delivery… more
- COMSO, Inc (San Antonio, TX)
- …OS, Cent OS/Red Hat OS CE certifications. + Six (6) years of experience with Service Management ( ITSM ) is required. + ITIL 4 platform certification is ... If assigned to Directory Services TTOs, experience with Active Directory, Identity Management , SCCM, DNS, Group Policy, Active Role Servers, Privileged Account … more
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