- Baylor Scott & White Health (Dallas, TX)
- …Summary** Reporting to the SVP, Chief Information Officer, the Vice President of IT Service Management (VP, ITSM ) is a key leadership role responsible ... overseeing the design, implementation, execution, governance, and continuous improvement of IT Service Management ( ITSM ) capabilities across the environment.… more
- US Anesthesia Partners (Dallas, TX)
- …catalog design, and reporting dashboards is a plus. * Strong understanding of IT Service Management ( ITSM ) concepts and platforms, preferably Freshworks or ... key role in maintaining, configuring, and optimizing our enterprise service management system. Unlike a traditional ...service catalog items, and business rules to improve ITSM processes. * Supports adoption of platform AI features… more
- Teleperformance USA (TX)
- …are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM (Customer Relationship Management ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Caterpillar, Inc. (Irving, TX)
- …root causes of incidents and drive permanent corrective actions. + Collaborate with IT service management ( ITSM ) teams to ensure proper CIAM monitoring, ... and deployment of customer identity capabilities including authentication, MFA, consent, and self- service account management . + Own the CIAM product backlog,… more
- RTX Corporation (Austin, TX)
- …You Must Have:** + Minimum of 8+ years' experience with ServiceNow and IT Service Management ( ITSM ) processes and a bachelor's degree in Computer ... This role will sustain IT operations through ServiceNow and ITSM practices, manage relationships with Managed Service ...We Prefer** : + IT Operations experience, overseeing infrastructure, service management + Vendor management … more
- Marathon Petroleum Corporation (San Antonio, TX)
- …architectures that incorporate IoT devices and enable seamless connectivity and data exchange. + IT Service Management ( ITSM ) - IT Service Management ... services it provides to its customers or internal users. ITSM aims to align the delivery of IT services...systems. + Network Automation - Automating the configuration and management of network resources in LAN and WAN environments.… more
- BlackBox (Plano, TX)
- …technical leadership, ensure best practices, and optimize ServiceNow capabilities to support IT Service Management ( ITSM ), IT Operations Management ... API) and integrations. + Implement ServiceNow modules such as ITSM , TPSM, ITBM, CSM, HRSD, and S2P. + Manage...and best practices. + Define governance models for instance management , security, and compliance. + Conduct code reviews and… more
- CompuCom (Austin, TX)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The Senior ServiceNow Architect reports to… more
- PNC (Dallas, TX)
- …Information Technology (IT) Support, Machine Learning, Risk Assessments, ServiceNow IT Service Management ( ITSM ), Technical Knowledge **Competencies** ... tasks. Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance. Help administer Microsoft 365 (M365) services and contribute… more
- COMSO, Inc (San Antonio, TX)
- …OS, Cent OS/Red Hat OS CE certifications. + Eight (8) years of experience with Service Management ( ITSM ) is required. + ITIL 4 platform certification is ... If assigned to Directory Services TTOs, experience with Active Directory, Identity Management , SCCM, DNS, Group Policy, Active Role Servers, Privileged Account … more