- Huntington National Bank (Addison, TX)
- …for incident, problem and change management + Utilization of ServiceNow (or similar ITSM ) for service management , automation and service optimization ... User Computing + 7+ years of progressive experience in technical service delivery and program management + 5+ years of experience in the design and… more
- Amazon (Austin, TX)
- …will contribute and provide leadership to the following core team areas of focus: - ITSM (IT Service Management ) - HAM (Hardware Asset Management ) ... team for ServiceNow, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure and services teams. You will… more
- Kyndryl (Dallas, TX)
- …(ramp up or down the team). Ability to manage the client discussion for changes in service . ** Service Management & Tools** + Oversee the use of ITSM ... employees, our customers and our communities. **The Role** **Your Role** The SAP - Service Delivery Manager for AMS programs will be working with sales to solution… more
- Qualtrics (Dallas, TX)
- …will be focused on establishing the ITSM and Employee Center & HR Service Management modules with a focus on improving and supporting internal employee ... and augmenting the ServiceNow platform in the areas of ITSM and HR Service Management /Employee Center + Excellent communication and collaboration… more
- Leidos (San Antonio, TX)
- … ITSM staff, fostering a culture of collaboration and continuous improvement. + Service Management : Implement and maintain best practices for service ... and s** **trong knowledge of ServiceNow; including knowledge of ITSM and its capabilities as well as related modules.**...as related modules.** + **Strong knowledge and experience with Service Desk and service management … more
- Capgemini (Dallas, TX)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2...or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions… more
- Capgemini (Houston, TX)
- **Job Title** : Senior Service Management Consultant - IT Workflows / CMDB/CSDM **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, New ... by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - IT Workflows / CMDB/CSDM_ **Location:**… more
- Capgemini (Dallas, TX)
- **Job Title:** Principal Service Management Consultant - GRC/IRM/TPRM **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, NY; ... Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Principal Service Management Consultant - GRC/IRM/TPRM_ **Location:** _IL-Chicago_… more
- Capgemini (Houston, TX)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /SME - ServiceNow IT Workflow solutions **Location:** **Chicago, IL; Houston, ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst /SME -… more
- SHI (Austin, TX)
- …with other systems. * Familiarity with ITIL v4 framework and its application in service management . * 5+ years of experience in configuring and customizing ... design principles and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release,...modules + ITSM all modules through to ITSM Professional + CMDB and Vendor Portfolio Management… more