- ServiceNow, Inc. (Addison, TX)
- …achieve within the first 60 days) + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist - Field Service ... vs. Customizations + Support the engagements efforts for Customer Service -specific process definition, re-engineering, improvement and gap analysis of… more
- Deloitte (Dallas, TX)
- …managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management , team management , ... international, to deliver Application Support for clients. * 5+ years of experience with ITSM processes, Service Level Agreements and KPIs * Drive SLA adherence… more
- CACI International (San Angelo, TX)
- …The ServiceNow platform includes Strategic Portfolio Management (SPM), IT Asset Management (ITAM), and Workplace Service Delivery (WSD) modules. + Coordinate ... a ServiceNow Administrator in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS… more
- USAA (Plano, TX)
- …workflows in Flow Designer for catalog items and automation efforts; + Working with ITSM modules with a focus on Incident Management ; + JavaScript, HTML, CSS, ... to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the...development or Employee Center; + REST APIs and credential management ; + Decision Management and Decision Builder;… more
- RTX Corporation (Houston, TX)
- …and customized core applications including incident, problem, change, knowledge, configuration management and service catalog + Experience with Web Technologies ... the mentor to the development teams + Drive release management and change management processes + Implement...work experience and a strong knowledge on the core ITSM platform, platform security and integrations + Experience with… more
- Humana (Austin, TX)
- …- specifically with regard to remediation and automation.** + **Skilled in incident management support for an ITSM environment** + Experience with cloud ... CyberSecurity Engineer will focus on supporting Identity Security Cloud, Approver Database, Service -Now, Request For Access (RFA) as well as IAMHub. The Engineer… more
- Eliassen Group (Austin, TX)
- …identify gaps and recommend remediation plans. + Collaborate with infrastructure, application, and service management teams to align CMDB with business and IT ... a seasoned CMDB Consultant with deep expertise in large-scale Configuration Management Database (CMDB) implementations to support a major data improvement initiative… more
- Regions Bank (Houston, TX)
- …ServiceNow Integrations (both store plugins and custom connectors) + Experience with ServiceNow ITSM , ITOM, ITAM, VR, APM, Service Portal, and BCM + Strong ... and/or capabilities including but not limited to stability, life cycle management , version control, design and development, mapping of business requirements to… more
- Insight Global (Plano, TX)
- …- Experience with ITIL framework and ITSM processes (incident, change, problem management ) - Experience with Service Now - Strong ability to communicate and ... to implement lasting fixes and solutions for optimization. Supporting change management , you assist in testing and deploying patches, validating functionality, and… more
- EPAM Systems (Austin, TX)
- …monitor performance and suggest improvements for efficiency and scalability + Change management : Facilitate smooth adoption of the new system and address user ... experience with ServiceNow and 10 years of combined experience in IT Management /Leadership + Passionate Servant Leader and employee advocate with a strong ServiceNow… more