- CACI International (Lackland AFB, TX)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... Engineer to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services… more
- ServiceNow, Inc. (Addison, TX)
- …working as an enterprise architect with a successful track record in management consulting, (professional services firms or cloud software company), focused on ... + Design end-to-end ServiceNow solutions across modules such as ITSM , ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows...we need someone who has:** + Consulting Experience + Management Consulting Experience preferred, (Big 4, Strategy Firm) or… more
- Ensono (Houston, TX)
- …for all the tasks completed on a regular basis and adhere the change management policy. Position reports to Senior Manager - Mainframe Database. What the Ideal ... + Extensive experience with the following: o Best practices of Software management , maintenance, and documentation o Configure and manage Software AG ADABAS and… more
- Do it Best Corp. (Dallas, TX)
- …day-to-day technology operations, monitoring performance and ensuring SLA compliance. Mature ITSM processes for incident, problem, and change management . + ... business overseeing multiple teams responsible for infrastructure, networking, DevSecOps, IT service operations, and cybersecurity. This role ensures all systems are… more
- Academy Sports + Outdoors (Katy, TX)
- …days a week, and escalate calls as necessary + Provide prompt, friendly customer service , and interact with peers and management with a positive and professional ... MCSA, CCENT, A+ Certification, Network+, MSDST Certification(s) preferred + ITIL/ ITSM training and certification preferred Work Experiences + 3+ years… more
- Kyndryl (Austin, TX)
- …new and existing Kyndryl clientele, focusing on enhancing client HR, IT service management , collaboration, contact center, and employee experience functions ... oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management , People:** + Lead by example; Fostering a culture of continuous… more
- AECOM (Dallas, TX)
- …with conversational AI or digital assistants + Strong understanding of enterprise ITSM , HRIS, identity management , and related systems + Deep knowledge ... Familiarity with data governance frameworks, data quality tools, and metadata management systems. + Understanding of AI/ML data requirements, including data… more
- BAE Systems (Fort Worth, TX)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management , and federal IT standards (eg, NIST 800-53) + ... You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting.… more
- BAE Systems (Dallas, TX)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management , and federal IT standards (eg, NIST 800-53) + ... You'll also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure connectivity… more
- ServiceNow, Inc. (Addison, TX)
- …of being a reliable, solutions-oriented team player. . Hands-on knowledge of ITSM solutions-preferably with the ServiceNow Platform and product suite. . Strategic ... web conferencing platforms. . A relevant degree in consulting, change management , project management , instructional design, or equivalent practical experience.… more