- CACI International (San Angelo, TX)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... (ISSO) to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services… more
- Insight Global (Plano, TX)
- …ServiceNow or similar ITSM tool experience capable to handle change management process Excellent customer service and sense of urgency Good communication, ... Center environment Additional Google Cloud Professional Certifications Apigee API gateway Identity management and AD sync hands on experience Hands on experience on… more
- Academy Sports + Outdoors (Katy, TX)
- …days a week, and escalate calls as necessary + Provide prompt, friendly customer service , and interact with peers and management with a positive and professional ... MCSA, CCENT, A+ Certification, Network+, MSDST Certification(s) preferred + ITIL/ ITSM training and certification preferred Work Experiences + 3+ years… more
- NTT DATA North America (Dallas, TX)
- …of the practice areas such as ITAM, ITBM, APM, SPM, WSD, CSM, ITOM, HRSD, GRC, IRM, ITSM , Service Portal (UX Deign), etc. About NTT DATA: NTT DATA is a $30 ... and support our Clients, Technical Architects, Business Process Consultants, Program Management and identified key stakeholders. This position is a unique… more
- Experian (Allen, TX)
- …lead security-by-design across our ecosystem. This position will lead Product Management for this platform. You'll ensure operational resilience, compliance, and ... including identity, access control, threat detection, and compliance, through self- service APIs. + Champion a modular architecture that enables plug-and-play… more
- Insight Global (Plano, TX)
- …best practices Prior experience working in an infrastructure/IT Operations organization ( ITSM , Capacity Management , Storage, etc.) Experience in Azure cloud ... critical to ensuring successful delivery across initiatives such as Capacity Management , Technology Lifecycle Management , Operations, and Cost Optimization. Each… more
- Kyndryl (Austin, TX)
- …new and existing Kyndryl clientele, focusing on enhancing client HR, IT service management , collaboration, contact center, and employee experience functions ... oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management , People:** + Lead by example; Fostering a culture of continuous… more
- AECOM (Dallas, TX)
- …Proven success integrating AI agents with business-critical systems (eg, ERP, CRM, ITSM ) and workflows across a variety of business functions. + Demonstrated impact ... with agentic frameworks (eg, LangChain/LangGraph, Microsoft Autogen, Azure AI Agent Service , CrewAI, N8N, Automation Anywhere, UiPath) and ability to evaluate and… more
- ServiceNow, Inc. (Austin, TX)
- …search** , **query expansion** , **relevance tuning** , **synonym management ** , and **zero-result handling** . **Preferred Qualifications** + Experience ... Kernel) in production settings. + Understanding of **ServiceNow's architecture** , Common Service Data Model (CSDM), and Now Platform data constructs. + Prior… more
- Ensono (Houston, TX)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... reports to Manager - Mainframe Database **What You Will Do:** + Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to… more