• Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services ... services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits;… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Data & Quality Assurance Analyst

    City of New York (New York, NY)
    Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE ... IntraCity payment requests of approximately $111 million annually. Data & Quality Assurance Analyst supervise a team to effectively evaluate and improve BAP's… more
    City of New York (06/12/25)
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  • Quality Assurance Analyst

    Pearl Interactive Network (Albany, NY)
    …role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to departmental policies ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst ** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy of information,… more
    Pearl Interactive Network (07/22/25)
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  • Technology Quality & Compliance…

    Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
    …+ Wellness reimbursement program + Paid holidays and vacation **What is a Technology Quality & Compliance Analyst ?** The Office of the CIO (OCIO) is seeking ... a detail-oriented and analytical Quality and Compliance Analyst to join our...environment that fosters teamwork, safety awareness and impeccable customer service . We are committed to educational development, employee satisfaction… more
    Central Hudson Gas & Electric Corporation (08/02/25)
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  • Senior Service Management Consultant…

    Capgemini (New York, NY)
    **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst / ATF Test Lead **Location:** Remote, US **Travel:** 25% **Job description:** ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst / ATF… more
    Capgemini (08/02/25)
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  • Quality Assurance Analyst

    City of New York (New York, NY)
    …of Design and Construction, Technology and Innovation Division seeks to hire a Quality Assurance Analyst . The selected candidate will develop and execute ... If you do not meet the previously mentioned civil service criteria, you will not be considered for an...Analyst will also review system requirements and track quality assurance metrics; conduct tests before product launch to… more
    City of New York (06/15/25)
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  • Data Quality Analyst (Financial…

    New York State Civil Service (Albany, NY)
    NY HELP No Agency Financial Services, Department of Title Data Quality Analyst (Financial Services Specialist 2 Policy Analysis, SG-23) Occupational Category ... preserving the stability of the global financial system.The Data Quality Analyst is an integral part of...that apply may not be scheduled for an interview.Public Service Loan ForgivenessEmployment with New York State qualifies an… more
    New York State Civil Service (05/31/25)
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  • Assistant Director, Service Desk Operations…

    City of New York (New York, NY)
    …Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency ... Chief Procurement Officer. MOCS team members operate in a collaborative, service -oriented environment, where flexibility and ability to achieve results are valued.… more
    City of New York (08/08/25)
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  • Quality Assurance Analyst

    City of New York (New York, NY)
    …Operations is recruiting one (2) Principal Administrative Associate III to function as the Quality Assurance Analyst of BAP. The Finance Office is recruiting for ... MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE The Office of Fiscal Operations is DSS/HRA/DHS's...one (1) Principle Administrative Associate to function as a Quality Assurance Analyst who will: - Perform… more
    City of New York (05/14/25)
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  • Tier 2 Service Desk Analyst (INTL…

    Insight Global (New York, NY)
    …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The ... Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the London office 5...and grammar. -Participate in team projects that enhance the quality or efficiency of Service Desk … more
    Insight Global (08/02/25)
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