- Robert Half Office Team (East Syracuse, NY)
- Description We are in search of an experienced Call Center Customer Service Rep to join our team, based in EAST SYRACUSE, New York! This role is HYBRID - 75% ... long-term contract employment opportunity. Responsibilities: * Deliver top-notch customer service , addressing and resolving customer inquiries * Effectively manage… more
- City of New York (New York, NY)
- …IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CUSTOMER INFORMATION REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The ... DOHMH Call Center delivers enhanced customer service to...literature and education materials. Position Summary: The Customer Information Representative - Call Agent will communicate effectively on… more
- MRC Global (Horseheads, NY)
- …others in one to one or group situations; + Willingness and ability to be on call as needed to provide 24-hour service to customers; + Willingness and ability to ... gross margin goals through effective negotiation; + Deliver superior service through consultative sales, preparing quality presentation materials, conducting… more
- University of Rochester (Rochester, NY)
- …revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service ... Provides information to patients to minimize the need to distribute the telephone call , forwards calls, pages providers, and takes messages. + Edits and corrects… more
- IQVIA (New York, NY)
- …accounts and expand customer base. + Visit top direct hospital accounts and service providers to establish relationships with all call points and decision ... management and superior selling skills focused on providing a high level of customer service . + Opportunistic, driven and proven ability to find ways to win in… more
- Surgery Care Affiliates (New York, NY)
- …before the date of service as applicable + The Insurance Verifier will call each patient as part of center compliance with CMS Conditions for Coverage guidelines ... seven core values: + Clinical quality + Integrity + Service excellence + Teamwork + Accountability + Continuous improvement...in contacting patient's prior to the date of service to review, Physician Ownership, Advance Directives and Patient… more
- City of New York (New York, NY)
- …IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CUSTOMER INFORMATION REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. AGENCY DESCRIPTION Established ... and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New… more
- University of Rochester (Rochester, NY)
- …front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant ... calls to the Medical Center. Assist caller or re-route call to the appropriate department. + Respond to all...visitation guidelines, restrictions and procedures for Outpatient, Inpatient and Service Related areas + Screen all persons without UR… more
- Paylocity (Rochester, NY)
- …internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & ... resources and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance metrics through a combination of… more
- SMBC (New York, NY)
- …Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful candidate will join a team based ... all levels across the company. **Tasks** + Monitors open Service Now ticket queues to ensure that all calls...for End User Walk ups. + Part of On Call rotation including occasional weekends and late nights to… more