- CACI International (Sterling, VA)
- …will be responsible for monitoring, analyzing, and improving the quality of network request handling and fulfillment within our IT service management framework. ... processes to ensure compliance with established standards and procedures. + Analyze request fulfillment data to identify trends, patterns, and areas for… more
- CACI International (Sterling, VA)
- …developing, implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request ... Network Request Fulfillment Quality Assurance Lead Job Category: Information...to ensure alignment of quality assurance activities with overall service management objectives. + Lead training initiatives to educate… more
- Amazon (Herndon, VA)
- …global on-call schedule to provide immediate BMS and EPMS technical support to in- service data centers. * Attend project related meetings, coordinate with ... EPMS service contracts. * Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure… more
- Coinbase (Richmond, VA)
- …*What you'll be doing (ie. job duties):* * Lead, mentor, and grow a high-performing data science team focused on customer service excellence, including data ... service quality. * Champion a culture of rigorous, data -driven decision making in CX, with clear reporting, alerting,...accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to… more
- Coinbase (Richmond, VA)
- …the #2 revenue stream that's not market fluctuation dependent. The Coinbase Staking Data Team plays a critical role in supporting Coinbase's staking products by ... building and maintaining reliable blockchain data pipelines and APIs. The team ensures the accuracy...maintained production services, and know how to compose a service oriented architecture. * Experience with decomposing large software… more
- Insight Global (Reston, VA)
- … quality, data security and process efficiency Works closely with other service area leads to ensure data management services remain capable of meeting ... associated with data management and recommends improvement activities based on service deviation Strategic input into solution design focused on data … more
- Amazon (Manassas, VA)
- …global on-call schedule to provide immediate BMS and EPMS technical support to in- service data centers. * Attend project related meetings, coordinate with ... EPMS service contracts. * Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure… more
- Western Digital (Richmond, VA)
- …enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, ... to meeting the massive and ever-growing data storage needs of the AI era, Western Digital...HR and across the business. + Drive adoption of self- service analytics platforms and democratize access to people insights.… more
- Capital One (Richmond, VA)
- Manager, Data Scientist - Velocity Black (Remote-Eligible) Data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company...upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting… more
- Coinbase (Richmond, VA)
- …Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure. The Data Platform team builds and operates systems to centralize all of ... Coinbase's internal and third-party data , making it easy for teams across the company...and product teams throughout Coinbase. * Design and build self- service applications to empower our users to manage and… more