- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and ... Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an...customers when they call or walk into the customer service center, remotely, or at the customer's location. The… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier...(2) to four (4) years of relevant experience for Tier II support roles, or four (4)… more
- Leidos (Norfolk, VA)
- …experienced technician to work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...the organization's products and services. Primary Responsibilities **As a Service Desk RDM Technician , you will:** +… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Location: Falls Church, VA (onsite) Clearance: Eligibility for a DOD Position of Trust level Security Clearance or higher required. ... Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...and operating environment. Qualifications: + DOD 8570 IAT Level II or higher certification required (ie, Security+ CE) +… more
- NANA Regional Corporation (Arlington, VA)
- …the software tools. + Travel up to 25% to deliver training. **Help Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests for ... Suvi is seeking a Technician (Field Service Representative) to support...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- Leidos (Arlington, VA)
- …to ensure efficient operation of the organization's desktop computing environment. + The Tier II Technician at Leidos is responsible for supporting ... analyzing hardware and software solutions, and ensuring effective network operations. + The technician will work closely with Tier III engineers and will be… more
- ABM Industries (Boydton, VA)
- **Overview** **Job Title: Electrical Field Test Technician (NETA III/IV or NICET Equivalent)** **Location:** [Insert Location or Territory] **Employment Type:** ... looking for a skilled and experienced **Electrical Field Test Technician ** to join our **Electrical Power Services** team. If...electrical systems + **Lead and mentor** Level I and II Trainees and Assistants in technical tasks and field… more
- Koniag Government Services (Chantilly, VA)
- …services to a customer base of about 2,000 geographically dispersed users + Provides Tier I and II technical software problem resolution for clients by ... Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This...or may provide expertise to solve first and second tier technical support issues for end-users of the organization's… more
- General Dynamics Information Technology (Springfield, VA)
- …IT Operations environment. As a TS/SCI cleared **I** **T Operations Support Technician ** on our Operations 24x7 Support team, you are the first responder ... resolution, open and maintain tickets, drive updates, coordinate with Tier 2 and Tier 3 technicians, and...Splunk, Nagios, BMC, or similar. + Experience with IT service management platforms such as ServiceNow or equivalent, strong… more