- FGS, LLC (Langley AFB, VA)
- Client Systems Technician (10th IS)Langley AFB, VA Requires US Citizenship Employment Term and Type: Regular, Full Time Required Security Clearance: TS/SCI Required ... Squadron, Langley AFB, VA. Daytime hours. **Primary Duties and Responsibilities:** + Provide Tier 1 and Tier 2 support based on industry standards, support… more
- Epsilon, Inc (Quantico, VA)
- …services for the MCU including network and systems, data center, service desk, cybersecurity, and audio visual/video teleconferencing. **Compensation and Benefits:** ... your recruiter conversation. **Responsibilities** **An average day:** As AV/VTC Technician I, you will be a part of an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician ** to join our dedicated support team in **McLean, VA.** In this role, you ... range of technical challenges. You will ensure reliable IT service delivery and work across teams to respond to...Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support. + Deliver basic user training for… more
- Vistra (Hopewell, VA)
- …Requirements: *2 -4 years of related experience *Satisfactory completion of Tier 1 job performance measures composed of basic: Operations, Mechanical, Electrical, ... considered. This position can be filled at level I, II , III or IV depending on skill and experience....of skill within primary skill set. *Satisfactory completion of Tier 2 job performance measures predominately composed of Sign-offs… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... Service Center Frontline Account Manager Job Category: Information...resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,… more
- NANA Regional Corporation (Herndon, VA)
- …+ Creating helpdesk request for escalation to Tier II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, ... are seeking an IT Support Specialist I (Help Desk Technician ) at our corporate office in Herndon, VA. This...+ Identify and escalate more complex problem reports or service requests to next tier of support… more
- TekSynap (Richmond, VA)
- …level or SES employees 60 minutes ahead of the conference time. + Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, and ... calls for senior leaders as part of a white-glove service . + Provide both active and passive monitoring of...DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security +… more