- Capgemini (Bridgewater, NJ)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst - SIAM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; ... requirements and ServiceNow workflows. Develop and maintain Service Management Manuals (SMMs) and supporting documentation...modules relevant to SIAM, such as Incident, Problem, Change, Service Catalog , Supplier Management , and… more
- CVS Health (NJ)
- …in configuring and customizing ServiceNow Procurement modules, including Procurement Catalog , Purchase Orders, Vendor Performance, and Contract Management . + ... service management processes. + Ability to design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound… more
- RWJBarnabas Health (Oceanport, NJ)
- …Strong knowledge of ServiceNow platform architecture, including Flow Designer, Service Catalog , and Application Development. + Experience with Agile/Scrum ... performance and provide actionable insights. + Offer technical expertise in ServiceNow design and Service Management best practices. + Stay current with… more
- JPMorgan Chase (Jersey City, NJ)
- …and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum. **Required qualifications, capabilities, and skills:** + ... tools + Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform....and Web Services + Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery) +… more
- Capgemini (Bridgewater, NJ)
- …and architecture of end-to-end ServiceNow HRSD solutions including HR Service Configuration, HR Criteria, Catalog Items, and Security Configurations. ... leader responsible for designing, developing, and implementing Human Resources Service Delivery (HRSD) solutions on the ServiceNow ...HRSD focus 1. Deep knowledge of HR processes, case management , and knowledge management . ServiceNow … more
- Burlington (Edgewater Park, NJ)
- …+ Proven experience managing ServiceNow including: + Workflow design + Service Catalog administration + Knowledge management + Performance reporting ... , Request Fulfillment, Problem Management , Major Incident Management , and Service Catalog optimization.... ServiceNow workflows for Incident, Request, and Problem Management . + Manage and optimize the Service … more
- Capgemini (Bridgewater, NJ)
- …BMC Remedy, Kinetic Data). * Experience with Service Request Management , Service Catalog , and non-core ServiceNow modules (eg, Service Portfolio, ... **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas...Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. The Information Technology Service Management (ITSM) Developer & Reporting Analyst will be responsible for ... complex reporting, database views, metric definitions, and responsive dashboards for service management . + Strong understanding of Information Technology… more
- Cayuse Holdings (Trenton, NJ)
- …suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow ... in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and… more
- Cognizant (NJ)
- …and **Snowflake** is essential, along with strong stakeholder, shift, and people management . **Key Responsibilities** **Leadership & Service Governance** + Lead ... ** service requests** within agreed turnaround times; maintain request catalog & automation where feasible. + **Coordinate releases** with dev/engineering: change… more