- Deloitte (Grand Rapids, MI)
- …solutions to reported issues. + Troubleshooting through logs for inbound, outbound voice ( SIP /URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, outbound ... campaigns for both Linux and Windows environment. + Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity. + Installing Genesys Engage applications both Linux and Windows + Configure and manage Genesys… more
- Sprinklr (MI)
- …to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high ... availability, low latency, and global scalability - powering mission-critical voice communication in our CCaaS plaIorm. This is a **hands-on leadership role** where… more
- TEKsystems (Southfield, MI)
- …and small group situations to team members and management of the organization * Voice systems administration and support (VoIP, PBX, SIP , Queues, and Unified ... and support including switches, routers and associated carrier services. * Voice system administration and support, including applications. * Maintain both highly… more
- TEKsystems (Southfield, MI)
- …and small group situations to team members and management of the organization * Voice systems administration and support (VoIP, PBX, SIP , Queues, and Unified ... and support including switches, routers and associated carrier services. * Voice system administration and support, including applications. * Maintain both highly… more
- Medtronic (Lansing, MI)
- …our products, processes and systems by being accountable, having a voice , and taking action. **Primary Responsibilities** + Provide technical, educational, clinical ... to Base Salary, this position is eligible for a Sales Incentive Plan ( SIP ), which provides the opportunity to earn significant incentive compensation for achieving… more