- ServiceNow, Inc. (Santa Clara, CA)
- …get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction ... and personalized service during account level escalation . The Account Escalation Manager ...services. Note THIS IS NOT A SALES OR SALES SUPPORT ROLE. **What you get to do in this… more
- GitHub (CA)
- … team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, build ... AI-powered developer platform to build, scale, and deliver secure software . Over 150+ million developers, including more than 90%...and deploy solutions to simplify the Customer Support Troubleshooting process and help our Engineering and Product… more
- TP-Link North America, Inc. (Irvine, CA)
- …effortless lifestyle. Overview: At TP-Link Systems Inc., we are looking for a Cloud Software Engineer Backend Manager to lead our backend development team. In ... teams to integrate backend services, improve system performance, and support business objectives. If you have a strong technical...backend systems. + Act as a technical point of escalation , helping troubleshoot complex issues and unblock the team.… more
- Hyundai Autoever America (Fountain Valley, CA)
- 10224 - Manager , Software Location - Fountain Valley, CA PURPOSE The Manager , Software is responsible for managing a sub-section of the Interactive ... intake, project management, operations oversight, security processes, incident management, software license management, contracting and budget management. ESSENTIAL FUNCTIONS… more
- Ford Motor Company (Long Beach, CA)
- …world. We are looking for a customer-centric, technical, and hands-on **Mobile Application Support Manager ** . The **Mobile Application Support Manager ... documentation, including best practices, troubleshooting guides, and training materials for the support team. + **Issue Escalation ** : Act as the primary… more
- The Walt Disney Company (San Francisco, CA)
- …to make sure viewers always see the right ad at the right time. As Manager of Software Engineering, you will apply your deep technical knowledge and skills ... Drive the team's recruitment. + Available for On-Call rotations based on the team's escalation policy and support schedule. **Basic Qualifications:** + BS or MS… more
- The Walt Disney Company (San Francisco, CA)
- …sure viewers always see the right ad at the right time. As a Lead Software Engineer (non- manager ), you will apply your deep technical knowledge and skills to ... metrics, monitors, and alerts. + Available for On-Call rotations based on the team's escalation policy and support schedule. **Basic Qualifications:** + BS or MS… more
- GovCIO (Sacramento, CA)
- **Overview** GovCIO is currently hiring for a Senior Software Developer to support our customer, USPS and their Logistics Tech Services Group. This position is ... Tech Services (L&V TS) group is positioned to provide the following support to the USPS business groups within Logistics, Transportation Strategies, Mail Processing,… more
- Marriott (Los Angeles, CA)
- …Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support . * Ensuring client Technology needs are met * Assist ... Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** The IT Manager is responsible for verifying the IT landscape supports the property business… more
- ServiceNow, Inc. (Santa Clara, CA)
- …benefits plans and programs, to mental health resources that offer coaching and 24/7 support , to family support resources and parental leave programs - we want ... doing what matters most. + Flexible working culture to support the balance you need in both work and...of management, including C-Level stakeholders. + Use industry leading software management tools to proactively identify potential degradation of… more