- Zscaler (San Jose, CA)
- …in the San Jose, CA office 3 days a week. Reporting to the Sr. Manager , Software Engineering QA, you'll be responsible for: + Owning and resolving escalated ... vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling...and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team,… more
- NetApp (San Jose, CA)
- …- and beyond. Job Summary NetApp Instaclustr is looking for a Product Manager to join our dynamic Product Management team as we expand our open-source-as-a-service ... platform. We are seeking a Product Manager , who is passionate about delivering world-leading products to...world-leading products to a highly technical customer base of software developers and operators. As part of NetApp, Instaclustr… more
- Bentley Systems (CA)
- ** Support Account Manager ** **Location:** Home-based, US (PST preferred) **Position Summary:** You will transform and guide the day-to-day working relationship ... + Acting as a first point of elevation and escalation for your customer, ensuring their issues are prioritized...A minimum of 4 years' experience as Technical Account Manager , Support Account Manager or… more
- Reed Smith LLP (San Francisco, CA)
- …for ourselves and for our communities. Position Summary The Deskside Support Specialist provides general and second-level application and hardware support ... to end users. This includes deskside and phone support , as well as informal and one-on-one training. Job Duties and Responsibilities Provide deskside support … more
- Visa (Foster City, CA)
- …seamless integration of end-user technologies with Visa's broader IT ecosystem. Provide escalation support and guidance to project teams and stakeholders. ... today and experience Life at Visa. Job Description As a Senior Program Manager focused on end-user technology, you will lead strategic initiatives that enhance the… more
- Acuity Inc. (Costa Mesa, CA)
- …Project Manager will lead complex development programs involving firmware, software , electronics, and acoustics for QSC Pro Audio products. This role requires ... and customer satisfaction goals, and establish mechanisms for progress tracking and escalation . Additionally, the Project Manager will provide critical inputs… more
- VSP Vision (Rancho Cordova, CA)
- …managers, and the program team Perform program risk management and manage escalation of program issues Coordinate and monitor the scheduling, financial, and ... project managers Provide coaching to matrixed project managers; give input to manager on project managers' performance Create and deliver information at an… more
- Parexel (Sacramento, CA)
- …and ability to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or escalate ... **Homebased US** As a Proposal Manager with Parexel you are in a client...clients. + Ability to negotiate client discussions with minimal support . **Knowledge and Experience** : + Broad experience in… more
- Revelyst (San Diego, CA)
- …Description** **Quality Assurance Manager ** **JOB OVERVIEW** As a **Quality Assurance Manager ** , you'll support the **Revelyst Golf Technology** team by ... procedures, and quality control practices. + **Issue tracking & escalation ** : Analyze frequent issues reported by support...: Serve as the liaison between engineering and technical support for diagnosing complex hardware or software … more
- Stanford Health Care (Palo Alto, CA)
- …in program management capabilities across IT. **A Brief Overview** The IT Program Manager is responsible for managing the software development and delivery of ... models, standards, and procedures. + Ensure proper documentation, reporting, and escalation paths. **Process Management** + Develop, standardize, and optimize IT… more
