- Amazon (Irvine, CA)
- …are requirements for success in this role. As a Principal Technical Program Manager , you define the strategic vision for the search engine infrastructure that ... them through senior management and other teams * Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus… more
- Amazon (Sunnyvale, CA)
- Description Amazon seeks a Finance Manager to join Amazon Device's OPD Headcount Team. OPD or Operations Product and Development is an inventive research and ... The OPD headcount teams supports headcount and associated expense across the HW, Software , and Operations organizations. This role would partner closely with a broad… more
- Medtronic (Los Angeles, CA)
- …engineering field support by following the appropriate use of the escalation process, when other avenues for resolution are exhausted. This activity may include ... in a more connected, compassionate world. **A Day in the Life** **Global Support Engineer - Surgical Robotics** **Careers that Change Lives** At Medtronic, we value… more
- Amazon (Sunnyvale, CA)
- …their physical spaces. You will work closely with business development teams, software and hardware engineering teams, program and product managers, UX designers, ... among neighbors. * Look around corners to anticipate bottlenecks, provide escalation management, and bring practical execution to the relentlessly high standards… more
- ManpowerGroup (Pasadena, CA)
- …the IT team, the IT Support Analyst reports to the IT Support Manager providing customer-focused services for the company supporting the operations including ... Reception of Incidents/ Service Requests + Classification, prioritization, and escalation of tickets + Assign tickets to resolutions groups... support in areas such as hardware and software support and troubleshooting, hardware upgrades, … more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...with timely responses. + Works on 3rd party hardware, software , and network related issues that are sold or… more
- IBM (San Jose, CA)
- **Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and ... are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global… more
- Ferrotec USA (Livermore, CA)
- …Drive Change in the Organization. WHAT SUCCESS LOOKS LIKE . Provide Tier2 escalation support , troubleshooting complex hardware, software , and networking ... high internal customer satisfaction with efficient and complete services and support . Sets up and troubleshoots PCs, provides user training, administers help-desk… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...with timely responses. + Works on 3rd party hardware, software , and network related issues that are sold or… more
- Antech Diagnostics (Carlsbad, CA)
- …skills. The primary job function is to serve as the highest level of technical escalation support within the service organization and work as a conduit to the ... and onsite visits; Serves as the highest level of escalation support within the service organization. +...7 years of professional experience as a technical product manager , service engineer, or technical support agent… more