- World Insurance Associates, LLC. (Kingston, NY)
- …the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and ... the client needs. + Set up and maintain accurate account details, contacts, and policy information in EPIC +...and delivers results at the close direction of a senior team member. Education + HS Diploma or equivalent… more
- World Insurance Associates, LLC. (Brewster, NY)
- …in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & ... leads client service for middle and large accounts. Collaborates closely with senior colleagues on strategy design and renewal messaging. May Independently lead ALL… more
- Wolters Kluwer (New York, NY)
- …expectations, and supporting success and renewal + Act as CE liaison for customer executive leadership as it relates to project planning, execution, ... ongoing performance is managed. They work directly with Sales Account Managers to ensure that customer needs...implementation and utilization efforts + Complete Executive Business Reviews (EBRs) to align on progress, ROI,… more
- Celestica (New York, NY)
- …global program managers / Customer Focus Team leads large hyperscale customer strategic account in our growing Connectivity and Cloud Solutions business. ... to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction… more
- Ivalua (New York, NY)
- …and maintain day-to-day relationships with contacts in enterprise accounts and assist senior CSMs with executive communications and health reviews. + Adoption ... 3 years of relevant work experience in B2B SaaS customer success, account management, or in a...install base + Ability to prepare and deliver formal executive business reviews (EBR) to senior -level executives,… more
- Merck (Albany, NY)
- …the account team execution consistent with the strategy and customer needs. + Identifies key vaccine decision-makers and influencers, understands their concerns ... their importance. + Stays abreast of competitor approaches and our company's customer contracting strategy; engages appropriate account team members (field and… more
- PNC (New York, NY)
- …database structures and actionable roadmap * Develop, communicate and socialize the Customer Management roadmap with partners and Senior Leadership; maintain a ... Product Manager, Group Manager, you will serve as a senior leader in this journey. You will lead a...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...This position will help manage overall travel spending, providing executive reporting on compliance, non-compliance, and reporting. Provides accurate… more
- Amazon (New York, NY)
- …them down to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive ... Team to set objectives, analyze key data and ensure executive alignment and governance. The individual will be able...able to bring to closure, in partnership with the customer and partner/ account team and legal teams,… more
- Sharecare (Albany, NY)
- …plan and payor markets, including commercial, Medicare, and Medicaid segments. This executive will own the full sales lifecycle-from strategic targeting and pipeline ... to payors + Forecast pipeline and opportunity progression to Sr . Leadership in a pre-defined cadence + Coach and...+ Work closely with the broader Sales, Product & Account Management Leadership to ensure alignment with key corporate… more