- Amazon (Austin, TX)
- …The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Senior Delivery Practice Manager ( Sr . DPM) to join our ProServe Shared ... skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in … more
- Amazon (Austin, TX)
- …Supply Chain (OTS-SC) team is seeking a results-oriented and highly innovative Senior Technical Program Manager (TPM) to lead complex, cross-functional ... devices, and accessories across 6,105 global locations. As a Sr . TPM, you will be responsible for designing and...TPM, you will be responsible for designing and executing technical programs that enhance our planning and operational systems,… more
- Palo Alto Networks (Plano, TX)
- …is to create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued ... and external stakeholders **Your Experience** + Previous experience in at least one customer-facing technical support position as Senior Support Engineer… more
- Amazon (Dallas, TX)
- …Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations...AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and… more
- Amazon (Austin, TX)
- Description Join our team as a Sr . Technical Curriculum Architect in the AWS Training and Certification TechCatalysts organization where we build Curriculum and ... Self Paced Labs to support our customers. You will be responsible for helping...experience in programming, systems architecture or systems administration * Technical degree (eg Computer Science) or 4+… more
- HashiCorp (Austin, TX)
- …and resolution steps, convey process and product guidance + Solve incoming technical support requests within SLA, including high-severity urgent cases + ... office once a week Reporting to the Manager, Designated Support Engineering, the Sr . Support ... Support Knowledge Base article + Complete 10 Support Tickets with the guidance of more senior… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...protocols - LDAP, TACACS+, Radius, SAML + BS in computer science, information technology, computer architecture, electrical… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...Excellent written and verbal communication skills + BS in computer science, information technology, computer architecture, electrical… more
- IBM (Austin, TX)
- …and resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity urgent cases * ... & Services organization and advocate for customer satisfaction and success. The Sr . Support Engineer will troubleshoot complex issues related to Vault and… more
- Charles Schwab (Westlake, TX)
- …material, etc. Collaborate with Engineering, Scrum and Ops resources to provide technical expertise and support on key initiatives for system availability ... or data requires in-depth knowledge of the applications and environment. Support Operational delivery and Production focusing on proactive monitoring, rapid response… more