- Palo Alto Networks (Santa Clara, CA)
- …**Application Product Roadmap** . Your solutions will enable scalable operations, enhance customer experience , and drive adoption across internal and external ... acumen and influencing skills to shape strategic decisions and direction for customer experience (CX) operations through a combination of technology, data,… more
- Virgin Galactic (Tustin, CA)
- …customer journey. Reporting directly to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of a seamless, ... Galactic is currently seeking a highly skilled Director, Digital Customer Experience to join the IT leadership...lead the development and evolution of our digital customer platform to enable a bespoke and exclusive … more
- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, ... departments to drive impactful initiatives. Responsibilities: * Develop and implement customer experience and retention strategies to enhance satisfaction and… more
- DoorDash (San Francisco, CA)
- …About the Role The Senior Associate role will report into our Consumer Experience Lead and lead the strategic planning to drive industry-leading ... the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are...success metrics, develop strategies to optimize those metrics and lead cross-functional teams to implement those strategies in a… more
- PennyMac (Westlake Village, CA)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Tech Lead of Customer Digital Experience is a key leadership role ... software, and fostering a collaborative and productive environment. The Tech Lead combines technical expertise with leadership skills to drive projects from… more
- ServiceNow, Inc. (Santa Clara, CA)
- …https://www.linkedin.com/company/servicenow/life/userexperience/ As part of the Customer and Partner Experience team, you will help lead design across a ... to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers,...in our products. This role is part of our Experience Design (EX) team that uses their superpower of… more
- SpaceX (Hawthorne, CA)
- …customers. + Continuously monitor enterprise industry trends and best practices to enhance customer experience . + Collaborate + Work with internal leaders and ... Sr . Manager, Enterprise Customer Success (Starlink)...broadband internet worldwide. As a member of the Starlink customer support team, you will lead the… more
- The Hertz Corporation (Sacramento, CA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Power Integrations (San Jose, CA)
- …Electrical Engineering or an equivalent technical discipline. + 10+ years of experience in customer quality engineering involving integrated circuits. + Expert ... include, but are not limited to, the following. + Lead , coach and manage quality engineering team. + Directly...in 8D problem resolution process. + Direct customer facing experience in quality manager role.… more
- Amazon (Culver City, CA)
- …a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more