- Intuit (Mountain View, CA)
- …business hours. **How you will lead ** + Build and execute a vision for Customer Experience that is aligned to strategic customer segment expectations and ... is a: + Team & Talent Builder: Has substantial senior leadership experience , managing senior ...growth + Lead , organize and scale a Customer Experience (CX) practice within the organization.… more
- Virgin Galactic (Tustin, CA)
- …customer journey. Reporting directly to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of a seamless, ... Galactic is currently seeking a highly skilled Director, Digital Customer Experience to join the IT leadership...lead the development and evolution of our digital customer platform to enable a bespoke and exclusive … more
- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, ... departments to drive impactful initiatives. Responsibilities: * Develop and implement customer experience and retention strategies to enhance satisfaction and… more
- DoorDash (San Francisco, CA)
- …About the Role The Senior Associate role will report into our Consumer Experience Lead and lead the strategic planning to drive industry-leading ... the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are...success metrics, develop strategies to optimize those metrics and lead cross-functional teams to implement those strategies in a… more
- PennyMac (Westlake Village, CA)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Tech Lead of Customer Digital Experience is a key leadership role ... software, and fostering a collaborative and productive environment. The Tech Lead combines technical expertise with leadership skills to drive projects from… more
- Amazon (Santa Monica, CA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- The Hertz Corporation (Sacramento, CA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Amazon (San Diego, CA)
- …You will drive program swim-lanes across teams and organizations to deliver customer experience improvements affecting all of amazon's B2C customers and ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...and experienced Technical Program Manager who is excited to lead large cross-organizational projects and initiatives. In this role,… more
- The Hertz Corporation (Sacramento, CA)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Power Integrations (San Jose, CA)
- …Electrical Engineering or an equivalent technical discipline. + 10+ years of experience in customer quality engineering involving integrated circuits. + Expert ... include, but are not limited to, the following. + Lead , coach and manage quality engineering team. + Directly...in 8D problem resolution process. + Direct customer facing experience in quality manager role.… more