- TECO Energy (Tampa, FL)
- **Title:** Customer Experience Strategy Analyst **Company:** Tampa Electric Company **State and City:** Florida - Tampa **Shift:** 8 Hr. X 5 Days **POSITION ... CONCEPT** Responsible for supporting the development of the overall Customer Experience (CE) strategy for Tampa Electric and Peoples Gas and ensuring alignment… more
- The ODP Corporation (Boca Raton, FL)
- …VEYER is looking for a strategic and analytical Senior Manager to lead initiatives that enhance customer operations and experience . This role ... scalable solutions, tools, and dashboards that enhance visibility and decision-making. + Customer Experience Strategy: + Own the roadmap for customer… more
- The Hertz Corporation (Estero, FL)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- The Hertz Corporation (Tallahassee, FL)
- This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel ... Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports,...starting salary for this role is $75K-80K; commensurate with experience . **What You'll Do:** + The role primarily consists… more
- Kratos Defense & Security Solutions, Inc. (Fort Walton Beach, FL)
- …alignment around program objectives by interfacing with customers and suppliers + Lead customer reviews (formal/informal) to ensure contractual compliance + ... production-focusing on autonomous vehicle technologies, such as remote control and leader -follower automated driving systems. Prior experience with self-driving… more
- Wilson Language Training (Tallahassee, FL)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... training is growing and is looking to hire a Senior Customer Success Manager. Our company is...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Chewy (Plantation, FL)
- …scaling solutions that improve customer satisfaction. **What You'll Do** + ** Lead customer experience initiatives** : Drive cross-functional programs ... Program Manager & Data Scientist, Voice of the Customer (VoC)** to lead and drive one...deep analytical expertise. You will not only improve the customer experience through strategic partnerships, escalation handling,… more
- Lumen (Tallahassee, FL)
- …to drive development & integration, establish and maintain alignment between the customer experience and development roadmaps, ensure adherence to standard ... and shape the future. **The Role** We're seeking a Sr . Lead Product Manager, Platform to define...customer challenges and establish Lumen as a distinguished leader in the global marketplace. This role focuses on… more
- MUFG (Tampa, FL)
- …to mitigate risk, analyze and approve transactions resulting in a positive customer experience . Applies subject matter expertise to performing audits, quality ... details. Reporting to the ACH Operations Manager (VP), the Senior Team Lead will oversee, and support...a primary escalated point of contact in responding to customer service issues and inquiries. Use analytical and operational… more
- TD Bank (Fort Lauderdale, FL)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... technical guidance, direction or expertise to others as a Senior Specialist or top technical lead on...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more